Contact The Nag Hammadi Library Customer Service

Why should I report an Issue with The Nag Hammadi Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Conexão Paraúna to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. but all of a sudden it doesnt work! what's going on?? my 7 year old is devastated beyond belief! I hope you are just working on it and it's not gone forever!! thank you for your response! I'm so glad to hear you're working on a new version and its NOT gone forever! thank you for all that you do! :)Stopped working after a week.

2. 😐I recommend not downloading stop because the ads are utterly maliciousI could not even sit down and enjoy it without my blood boiling because of the adsthe ads are the reason why I deleted this from my phone so I can tell you don't download this app because of the adsLove this app.

3. Have you all figured out what the problem is and what about a time frame on getting the app back working correctly.I have been using this app for at least a year now and absolutely love It.

4. Highly recommend for a deeper understanding of The Faith.Please add dark theme so I can enjoy at night.

5. Not only is the format of the documents not ideal, compared to other translations (i.e. no chapter or verse for easy referencing), but the Gospel of Mary is completely missing.

6. I wanted an app like this to be able to read the nag hammadi codex wherever I happened to be and one of the most well-known gospels is missing.

7. I use the app very often but the last couple of weeks or so whenever I click on a book it says webpage not available.

8. I read it to my 5 and 7 year old daughters every night.

9. Was good when it worked.Use the App everyday and thought highly of it, however the Ads are a distraction at a minimum and definitely loss of luster.

10. I enjoy reading these ancient text.

11. All selections from Codex Menu, result in "File not found".

1. Fix The Nag Hammadi Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Nag Hammadi Library: Restarting the app will resolve most errors.
2. Update the The Nag Hammadi Library App. Here is how:
   1. On Android goto PlayStore » Search for "The Nag Hammadi Library" » Open The Nag Hammadi Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Nag Hammadi Library » click "UPDATE".
3. Clear The Nag Hammadi Library app cache: Clearing cached data will force your app to retrieve the latest data directly from The Nag Hammadi Library servers.
   1. On Android, goto Settings » Apps » Select "The Nag Hammadi Library" » click Storage » click "Clear Cache".
4. Check The Nag Hammadi Library app permissions. If any of these permissions required to use your device's features are disenabled, The Nag Hammadi Library might not work.
5. Uninstall and reinstall The Nag Hammadi Library. If nothing else has worked, completely uninstall The Nag Hammadi Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Nag Hammadi Library not working

2. Fix The Nag Hammadi Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Nag Hammadi Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Nag Hammadi Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Nag Hammadi Library may not be able to connect to the Internet when running in the background.