Published by Conexão Paraúna on Oct 2, 2024

Report an issue with Smogon Pokedex.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Smogon Pokedex?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Conexão Paraúna to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Smogon Pokedex

1. No user data is stored and this app operates only as a custom browser for live content.

2. Live search the Pokédex for moves, abilities, items, and tiers.

3. Get battle-ready with generation-specific Move Sets and Effort Values (EVs).

4. Join the Smogon community and contribute to the effort through our forum.

5. Report any app-related issues in the comments section for prompt resolution.

6. Become a Pro Trainer with Access to the Ultimate Competitive Database!

7. No copyrighted assets are used.

Smogon Pokedex Customer Insights

1. I would like for this to be looked at and fixed! Thanks in advance.This app tells me everything I need to know from giving me information on the pokemon to even good pokemon to use in competitive and what moves, items, etc, you could use.Good Dex, only one on the play store and it works exactly same as the mobile browser version.

2. Contents of the app are great, however, there seems to be a bug which directs me to my browser with the text stating, "opening link in browser." The link does not bring you to the browser version, it is just a dead link and seems to happen at random when you tap a part of a page.

3. We could really do with more competitive apps and this one could be the #1 go-to app for Smogon users if the ads weren't there.This app is perfect, it does everything I need it to! I would like for an option to pay to remove adds, but other than that it's great.

4. This includes a bug in which if you search e.g. "ho" for ho-oh, and select ho-oh, the other results on the search drop-down actually cover up most of the screen.

5. Second the list of moves a pokemon learns does not have a level column.

6. So if I search Blaziken and scroll down and see Flare Blitz, I can't know at what level it will learn Flare Blitz.

7. 2) maybe consider including factial pokex information as well (like from Bulbapedia) for reference, a bit off color and by no means required but it would be nice.

8. Rest everything is great.This is a great start to fantastic way to view smogon dex data.

9. I would happily spend money on getting rid of them.After restarting my device and reinstalling I wasn't able to resolve the app crashing when entering the foreground.

10. thanks for an awesome app!This app is excellent and displays information in the same way as the smogon site.

11. 1) If possible add an overlay option, like Facebook messenger, so we can view data on and off without leaving any apps/emulators we are in.

Steps to Troubleshoot & Fix Smogon Pokedex Issues

1. Fix Smogon Pokedex Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smogon Pokedex: Restarting the app will resolve most errors.
  2. Update the Smogon Pokedex App. Here is how:
    1. On Android goto PlayStore » Search for "Smogon Pokedex" » Open Smogon Pokedex » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smogon Pokedex » click "UPDATE".
  3. Clear Smogon Pokedex app cache: Clearing cached data will force your app to retrieve the latest data directly from Smogon Pokedex servers.
    1. On Android, goto Settings » Apps » Select "Smogon Pokedex" » click Storage » click "Clear Cache".
  4. Check Smogon Pokedex app permissions. If any of these permissions required to use your device's features are disenabled, Smogon Pokedex might not work.
  5. Uninstall and reinstall Smogon Pokedex. If nothing else has worked, completely uninstall Smogon Pokedex then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smogon Pokedex not working


2. Fix Smogon Pokedex Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smogon Pokedex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smogon Pokedex not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smogon Pokedex may not be able to connect to the Internet when running in the background.

Reported Issues