Contact MediSage Customer Service

Why should I report an Issue with MediSage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediSage to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very good idea for interactions in Doctors which is possible just because of you people!nice platform for learningIt's good exposure to general practitioners like me.your updating is useful for us.

2. Helping support team.Very good app, I liked it how it shows quality videos, and news about the medical field.

3. Thank you.MediSage is an excellent App!!The representative just kept incessantly insisting that I download this app right now because he wanted to send the record to his higher-ups.

4. I was turned off my aggressive marketing technique as it creates a suspicion in the mind and leaves a bad taste in the mouth.

5. But one problem i do face and that is when i search in the search box for something it doesn't show me any results.It's a good app.

6. Giving a poor rating simply because of the marketing strategy.The cases given are really very useful.

7. And most importantly it's free of cost and that makes it even more helpful.The app is reliable and never crashes , even during peak usage.

8. Easily connected with doctor's very informative and easily to use most interesting app i found on play storeEverthing is great about this app.

9. Knowledgeable doctors who shares knowledge on podcasts.

10. The explanations are short and simple...easy to comprehend.

11. After registering my issue they sort things within 24 hours.

1. Fix MediSage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MediSage: Restarting the app will resolve most errors.
2. Update the MediSage App. Here is how:
   1. On Android goto PlayStore » Search for "MediSage" » Open MediSage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediSage » click "UPDATE".
3. Clear MediSage app cache: Clearing cached data will force your app to retrieve the latest data directly from MediSage servers.
   1. On Android, goto Settings » Apps » Select "MediSage" » click Storage » click "Clear Cache".
4. Check MediSage app permissions. If any of these permissions required to use your device's features are disenabled, MediSage might not work.
5. Uninstall and reinstall MediSage. If nothing else has worked, completely uninstall MediSage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MediSage not working

2. Fix MediSage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MediSage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MediSage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MediSage may not be able to connect to the Internet when running in the background.