Contact Tanger Customer Service

Why should I report an Issue with Tanger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tanger Outlets to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the Tanger app to log your receipts to earn & redeem points for rewards, access exclusive deals, extra perks, and more.

2. Enjoy $100s in everyday savings from your favorite brands.

3. Welcome to the all-new Tanger app.

4. Download now and unlock bigger savings every time you shop Tanger.

1. Now I'm forced to login to access ANYTHING (which almost made me uninstall immediately) and the most useful things like the map and store listings for each Tanger Outlet are gone or so hard to find I don'teven bother.

2. I went to the customer service center at the Tanger Outlet, and I think she did something to my account, because after that, the app seems to be working fine (can see coupons & my digital card, and uploaded receipts without issue).

3. I can screen shot my receipts by using app and I can access my coupons through it which saves me trips and time going to customer service but they need to do some upgrading to itThis app was great before the update.

4. And that takes clicks, waiting, extra time, and it couldn't find the store where I parked to stop & deal with this unusable app.

5. IF onsite customer service has to do something before it's fully operational, then that should be mentioned somewhere, but I didn't see it...App will not allow you to take pictures of receipts and consistently logs you out followed by an error that won't let you sign in until you clear the app cache and storage.

6. I have sent multiple "feedback" messages without any acknowledgement.Trying to find a store.

7. I tried it, concluded buggy & uninstalling.EDIT: I had signed up for the TangerClub from the app and I was having the issues of it not working properly (couldn't see my digital TangerClub card, couldn't see the digital coupon book).

8. Hoping the developers can test and figure out the issue.I used to be able to take pictures of receipts quickly and with no complications.

9. I have to go to the play store and install it every time I want to use it.

10. This may have good coupons, but if I cannot find the stores, I have no business stopping here again.

11. When you select the manual option, the green button to click to take the picture does not work.

1. Fix Tanger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tanger: Restarting the app will resolve most errors.
2. Update the Tanger App. Here is how:
   1. On Android goto PlayStore » Search for "Tanger" » Open Tanger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tanger » click "UPDATE".
3. Clear Tanger app cache: Clearing cached data will force your app to retrieve the latest data directly from Tanger servers.
   1. On Android, goto Settings » Apps » Select "Tanger" » click Storage » click "Clear Cache".
4. Check Tanger app permissions. If any of these permissions required to use your device's features are disenabled, Tanger might not work.
5. Uninstall and reinstall Tanger. If nothing else has worked, completely uninstall Tanger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tanger not working

2. Fix Tanger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tanger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tanger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tanger may not be able to connect to the Internet when running in the background.