Contact Multicuba Customer Service

Why should I report an Issue with Multicuba?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Multi Topup Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nuestros servicios cuentan con una atención amable, especializada en servicios de Telecomunicaciones como: Recargas de celular y Nauta, Llamadas con calidad premium y sin cobrar el tono, Sms.

2. Somos pioneros en implementar el sistema de Referido, donde ganas una comisión por cada transacción que hagan tus referidos. ¡Puedes descubrir mucho más si descargas la App!

3. Propone toda una gama de servicios disponibles y útiles pensados para la comodidad y el bienestar de tu gente.

4. Envío de remesas, Combos de alimentos, aseo, celebraciones y Mixtos.

5. Multicuba es la Aplicación que te une con tu familia en Cuba.

6. Multicuba siempre está pensando en ti, en tu gente, en Nuestra Gente.

1. I urge others not tu use itKENNETH LAFAYETTE HILL JR LLC KexcellentGracias por dejar mandar SMS a Cuba sin cobrar ni un centavo ,más en la situaciónque está nuestro pueblo ,gracias!!!Buen servicivio entreqa rapitada.

2. There are no guarantees to the client, very fast to get the money, and very slow to protect you as a customer ... No recomendedBest app to help cubans that want a quick service reliable and great costumer service.

3. SaludosExcellent customer service.

4. Service fast and accurate.

5. Quality and fresh products.

6. Im gonna stick with them.

7. Very satisfied!Simply the best on his typeTerrible.

1. Fix Multicuba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Multicuba: Restarting the app will resolve most errors.
2. Update the Multicuba App. Here is how:
   1. On Android goto PlayStore » Search for "Multicuba" » Open Multicuba » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Multicuba » click "UPDATE".
3. Clear Multicuba app cache: Clearing cached data will force your app to retrieve the latest data directly from Multicuba servers.
   1. On Android, goto Settings » Apps » Select "Multicuba" » click Storage » click "Clear Cache".
4. Check Multicuba app permissions. If any of these permissions required to use your device's features are disenabled, Multicuba might not work.
5. Uninstall and reinstall Multicuba. If nothing else has worked, completely uninstall Multicuba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Multicuba not working

2. Fix Multicuba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Multicuba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Multicuba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Multicuba may not be able to connect to the Internet when running in the background.