Published by MoodTools

contact Suicide Safety Plan Chat with our AI-based Suicide Safety Plan Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Suicide Safety Plan?



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Why chat with our AI Suicide Safety Plan Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Suicide Safety Plan.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thank you Inquiry health.I need to share this with my cousin who's been having self thoughts of harm & suicide, but It's not good that I cannot share this app with him, there should be a share button to share with family or friends, I'm very disappointed.

2. It didn't copy from my old phone to my new (the app did but was blank), so it pays to have a copy or screenshots to copy content over (which I did).Just a very basic all user input device.

3. Great app thanks, it has all the important parts of a safety plan, great template, and allows fully customisable content.

4. If there was a way to print it after the info is put in that would help some folks I know.I know your apps are for non-profit as it doesn't have any monthly subscription or ads, and with that I am very thankful for your kindness to develop apps like this for everyone.

5. If you are that hardcore, then you are just going to have to see the devil for yourself with your actions, and if with insanity, you will be able to escape like myself, but only for a short while...This Reminds me that this is just a step and I can make it through the tough times I am going through.

6. You could get the same benefits from a notepad and the stack of papers they give you from going to a doctor for suicidal thoughts.

7. The second section is just useless cut and paste from a suicide safety manual.

8. Love having a pocket version instead of a written version.

9. The safety plan you fill in yourself completely.

10. The links are great too.

11. I'm not sure what they wanted from this app.Loving it + 1 suggestion.

Steps to Troubleshoot & Fix Suicide Safety Plan Issues

1. Fix Suicide Safety Plan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Suicide Safety Plan: Restarting the app will resolve most errors.
  2. Update the Suicide Safety Plan App. Here is how:
    1. On Android goto PlayStore » Search for "Suicide Safety Plan" » Open Suicide Safety Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Suicide Safety Plan » click "UPDATE".
  3. Clear Suicide Safety Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from Suicide Safety Plan servers.
    1. On Android, goto Settings » Apps » Select "Suicide Safety Plan" » click Storage » click "Clear Cache".
  4. Check Suicide Safety Plan app permissions. If any of these permissions required to use your device's features are disenabled, Suicide Safety Plan might not work.
  5. Uninstall and reinstall Suicide Safety Plan. If nothing else has worked, completely uninstall Suicide Safety Plan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Suicide Safety Plan not working


2. Fix Suicide Safety Plan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Suicide Safety Plan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Suicide Safety Plan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Suicide Safety Plan may not be able to connect to the Internet when running in the background.

Reported Issues

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