Published by Chauffeurs Robert

Report an issue with Robert.
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Why should I report an Issue with Robert?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chauffeurs Robert to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Robert Customer Insights

Steps to Troubleshoot & Fix Robert Issues

1. Fix Robert Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Robert: Restarting the app will resolve most errors.
  2. Update the Robert App. Here is how:
    1. On Android goto PlayStore » Search for "Robert" » Open Robert » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Robert » click "UPDATE".
  3. Clear Robert app cache: Clearing cached data will force your app to retrieve the latest data directly from Robert servers.
    1. On Android, goto Settings » Apps » Select "Robert" » click Storage » click "Clear Cache".
  4. Check Robert app permissions. If any of these permissions required to use your device's features are disenabled, Robert might not work.
  5. Uninstall and reinstall Robert. If nothing else has worked, completely uninstall Robert then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Robert not working


2. Fix Robert Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Robert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Robert not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Robert may not be able to connect to the Internet when running in the background.

Reported Issues