Published by MobiSystems

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Why should I report an Issue with English-Russian Dictionary?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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English-Russian Dictionary Customer Insights

1. Excellent performance.I used it for a week or two and was planning to buy one.... but then it had none of the words I searched for.....Average, not worthy to buyIt doesn't translate right like, spoke = спица.It's just a TRIAL, not a FREE thing and not a single word about it in description.

2. Deceivers.The dictionary is marked as FREE but is just TRIAL in fact.

3. When the Internet fails and you need to know the right word.

4. very pleasedReally fine dictionary.

Steps to Troubleshoot & Fix English-Russian Dictionary Issues

1. Fix English-Russian Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart English-Russian Dictionary: Restarting the app will resolve most errors.
  2. Update the English-Russian Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "English-Russian Dictionary" » Open English-Russian Dictionary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English-Russian Dictionary » click "UPDATE".
  3. Clear English-Russian Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from English-Russian Dictionary servers.
    1. On Android, goto Settings » Apps » Select "English-Russian Dictionary" » click Storage » click "Clear Cache".
  4. Check English-Russian Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, English-Russian Dictionary might not work.
  5. Uninstall and reinstall English-Russian Dictionary. If nothing else has worked, completely uninstall English-Russian Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing English-Russian Dictionary not working


2. Fix English-Russian Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make English-Russian Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to English-Russian Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, English-Russian Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues