Contact KVOA Customer Service

Why should I report an Issue with KVOA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Quincy Media, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1 inch by 2 inch screen is unacceptable.This app for kvoa news 4 is annoying, they insert pop up ads for an extra dollar.

2. You can get kold news 13 app without any pop ups.Doesn't play most recent newscast like it claims to.

3. However the app doesn't allow for full screen viewing on live stream.

4. Some articles are clearly designed for landscape mode but app is locked in portrait.The content is excellent.

5. News stories frequently have misspellings.

6. Too many handouts & press releases from cops & other agencies.

7. Needs a reporter or a writer to gather that info.Too many ads.

8. There's no tab for just local news.

9. Instead it just keeps repeating a 15 second commercial ad.Very strange set up.

10. However, sometimes the writing leaves more questions than answers.

11. Much better than the other version.

1. Fix KVOA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KVOA: Restarting the app will resolve most errors.
2. Update the KVOA App. Here is how:
   1. On Android goto PlayStore » Search for "KVOA" » Open KVOA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KVOA » click "UPDATE".
3. Clear KVOA app cache: Clearing cached data will force your app to retrieve the latest data directly from KVOA servers.
   1. On Android, goto Settings » Apps » Select "KVOA" » click Storage » click "Clear Cache".
4. Check KVOA app permissions. If any of these permissions required to use your device's features are disenabled, KVOA might not work.
5. Uninstall and reinstall KVOA. If nothing else has worked, completely uninstall KVOA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KVOA not working

2. Fix KVOA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KVOA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KVOA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KVOA may not be able to connect to the Internet when running in the background.