Published by Mixlr on Dec 16, 2024

contact Mixlr - Listen to live audio Chat with our AI-based Mixlr Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mixlr?



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Why chat with our AI Mixlr Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mixlr.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Until there are significant design improvements, I'll be using Mixlr's web application far more than I'll be using the phone app.Good app! signing up is easy and the application works great even on windy and rainy days.

2. When he listens to the services live, the connection isn't always steady causing the audio to cease causing him to have to log out and back in to listen to the podcast (it is also not an internet connection issue with his device.) We just wanted to let you know of this issue so your team could resolve it.

3. The only issue is with the new interface for the showreel section, for some reason it won't play completely through, it will stop after 5-10 minutes of playing.

4. Only improvement I'd like is for them to bring more stations to mixlr for free listening.I keep getting feedbacks to update my app as the version is old, but there's no update feature each time I try to do so.

5. The order of the day for mixlr is a sudden and unnecessary stop of a broadcast without any reason.

6. Needs some definite improvements.Hello Developers, we use this app to broadcast our church services and we love it! My Pastor has asked me to let you know of a bug that has been occurring during broadcasts.

7. As long as you are properly receiving data the app works great! Its easy to use on mutiple platforms from broadcasting on a computer to listening on a mobile device.

8. I will stick with this app for now... the alternatives in the app store are far less desirable (Anchor doesn't have a live option; Spreaker is just ugly; SpoonRadio requires a copy of government ID for citizens outside of Korea [SO not happening!]).

9. Other than that it's great.Has been great till a recent issue of the app not being able to open.

10. I hope the issue is resolved to give a better user experience.Mixlr app is now veeeeeerrryyyyy annoying.

11. Thank you!The recorded sound quality is excellent!πŸ‘πŸ½ Much better than ZCast's web app (zcast's only option for Android users).

Steps to Troubleshoot & Fix Mixlr Issues

1. Fix Mixlr Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mixlr: Restarting the app will resolve most errors.
  2. Update the Mixlr App. Here is how:
    1. On Android goto PlayStore » Search for "Mixlr" » Open Mixlr - Listen to live audio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mixlr » click "UPDATE".
  3. Clear Mixlr - Listen to live audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Mixlr servers.
    1. On Android, goto Settings » Apps » Select "Mixlr - Listen to live audio" » click Storage » click "Clear Cache".
  4. Check Mixlr app permissions. If any of these permissions required to use your device's features are disenabled, Mixlr might not work.
  5. Uninstall and reinstall Mixlr. If nothing else has worked, completely uninstall Mixlr then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mixlr not working


2. Fix Mixlr Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mixlr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mixlr not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mixlr may not be able to connect to the Internet when running in the background.

Reported Issues

β€” 4 years ago by nick vruno

Iam have broadcasting streaming I need the old version the update was no good please help