Contact MINI Motorer's Guide Customer Service

Why should I report an Issue with MINI Motorer's Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BMW to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The MINI Driver's Guide provides important, model-specific vehicle information on selected MINI models*.

2. By entering the vehicle identification number (VIN), the appropriate model-specific vehicle information is downloaded and is also available offline.

3. If you don’t have a vehicle identification number (VIN) then simply explore the MINI demo vehicle.

4. With just one click, you get the knowledge of how to operate the vehicle and its equipment.

5. You can manage multiple vehicles within the MINI Driver’s Guide.

6. Supplementary information can be found in other brochures in the on-board documentation.

7. Explanatory animations, image searches, answers to frequently asked questions and much more complete the app.

8. The more familiar you are with the vehicle, the more confident you are on the road.

1. A simple fix would need to tell me where I might find the PDFs so that I could employ a PDF reader which is immeasurably more robust.Really helpful learning my new car! Just like my phone, this car is smarter than I am!! This guide makes it easy to figure out how to use all the features.Even though it doesn't truly integrate with my 2012 model systems it is a nice way to keep a digital copy of the owners manual.Great app.

2. The info you're looking for is probably there you just might have to do the "right" seach word to find it.I downloaded this app a couple days ago and it's been a huge help.

3. Can you please fix the app.Awesome Took a few days for the registration to go through, but once it did the complete owners manual downloaded and is available right on my phone.

4. Now just get the mini connected app working.I have tried to log on and it keeps saying my password and is not correct, even after resetting the password from the app by getting a verification code.

5. Very easy to use! I especially like being able to bookmark things I've searched.Also, the email address for customer service bounces back and is unusable.

6. I've uninstalled, reinstalled, re-set my phone multiple times... but the PDFs still crash the app.

7. No real testing has been done, obviously.Recently bought a 2021 JCW Clubman and was impressed there was an app that was so useful.

8. Has useful information, but video playback is slow and buggy.

9. This might be a great app, but I can't even log in to get it to work.More than two months later, still crashes.

10. It started playing the same video before finishing the first play.

11. BUT after the Dec 17 update, the PDF manuals won't open and crash the app every time.

1. Fix MINI Motorer's Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MINI Motorer's Guide: Restarting the app will resolve most errors.
2. Update the MINI Motorer's Guide App. Here is how:
   1. On Android goto PlayStore » Search for "MINI Motorer's Guide" » Open MINI Motorer's Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MINI Motorer's Guide » click "UPDATE".
3. Clear MINI Motorer's Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from MINI Motorer's Guide servers.
   1. On Android, goto Settings » Apps » Select "MINI Motorer's Guide" » click Storage » click "Clear Cache".
4. Check MINI Motorer's Guide app permissions. If any of these permissions required to use your device's features are disenabled, MINI Motorer's Guide might not work.
5. Uninstall and reinstall MINI Motorer's Guide. If nothing else has worked, completely uninstall MINI Motorer's Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MINI Motorer's Guide not working

2. Fix MINI Motorer's Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MINI Motorer's Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MINI Motorer's Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MINI Motorer's Guide may not be able to connect to the Internet when running in the background.