Contact PopJam Customer Service

Why chat with our AI PopJam Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of PopJam.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'm not expecting this but maybe an animation tool? I wish I could give it 5 stars but it just needs a bit of improvement.Great game! I love to play it after school! I have always loved doing art, and when my friend told me about it, I was so excited! I do have a problem though... Whenever I want to top friend people, then I'll click add friends, then click on their username, but it just brings me back to profile without adding them.

2. I get really inspired by all of the beautiful art people make! But, if ur going to have a game which u have to draw in, make the experience better for ur players and give them everything they need to make beautiful art, like layers, different brushes, etc.

3. :)It's a great app! Little kids can make posts with random stickers, have fun with filters, and young artists can draw! But it's kinda harder to draw.

4. It wastes my time and it only happens on popjam! Those 2 the only bad things otherwise I love this game.

5. I just want to post my art without it getting blocked for no reason.I love this game so much! It's so fun and I can never get bored with it.

6. :DThe premise of the app is super cute, I love that it's a safe place for young artists to share their work.

7. But if you are, it's perfect! I love the little things they add to it like, the drawing challenges, the quizzes, and mini games.

8. But if you just want to draw something that doesn't need many materials I recommend this app.

9. Other than that, it's fine.I was going to rate it a 5, because of how kid-friendly and cute this app is, and how you can freely post your art.

10. It needs a fill option, undo AND redo buttons, more brush sizes,better zoom in options, layer options, symmetry options, and maybe even lasso options.

11. It is very hard to draw without some materials I use on other apps.

1. Fix PopJam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PopJam: Restarting the app will resolve most errors.
2. Update the PopJam App. Here is how:
   1. On Android goto PlayStore » Search for "PopJam" » Open PopJam: Games and Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PopJam » click "UPDATE".
3. Clear PopJam: Games and Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from PopJam servers.
   1. On Android, goto Settings » Apps » Select "PopJam: Games and Friends" » click Storage » click "Clear Cache".
4. Check PopJam app permissions. If any of these permissions required to use your device's features are disenabled, PopJam might not work.
5. Uninstall and reinstall PopJam. If nothing else has worked, completely uninstall PopJam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PopJam not working

2. Fix PopJam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PopJam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PopJam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PopJam may not be able to connect to the Internet when running in the background.