Published by Surfline/Wavetrak, Inc. on Jan 10, 2024

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Why should I report an Issue with Buoyweather - Marine Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Surfline/Wavetrak, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Buoyweather - Marine Weather image 1 contact Buoyweather - Marine Weather image 2

Buoyweather Customer Insights

1. BTW I updated to the new version still map sucks!Hi i have an android samsung s9 phone i cant get the forecast to load it goes to the page then just shows the circle turning telling me its loading I have reinstalled it 3 times and have a premium account still doesnt work! recently unistalled and reinstalled with the new update.

2. The interesting question left how long "... later", months (I've tried weeks already), a year? Total waste of time.Unfortunately the app isn't working for me.

3. i paid for the premium service i cant even use it! not happyI cannot register ... it says no special characters allow.

4. In the past half year the map changed to a plain map, no longer satellite map version! I might have to cancel the subcription soon! It used to be a five star app but now I would rather give it a zero star if I have the choice.

5. Congrats on chasing away another client who's been loyal for almost ten years.The wind and wave data is misaligned so it's not useful to compare.

6. The cursor is stuck over land on a blank screen so weather can't be displayed I have emailed support for two weeks and still no positive resolution.Does not work.

7. If the developers for this app cannot get the registration right, makes me doubt it's a decent app.Not happy with the constant error messages.

8. For the price $80 a year....I expect better than a daily " oops something went wrong".

9. Was great, currently not so much.Unusable. The app has been in the same, dysfunctional state for years.

10. The information is good, but worthless if I can't access it.P-of-s! Simply, it doesn't load at all.

11. I Paid for subscription and cannot get a refund.

Steps to Troubleshoot & Fix Buoyweather Issues

1. Fix Buoyweather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Buoyweather: Restarting the app will resolve most errors.
  2. Update the Buoyweather App. Here is how:
    1. On Android goto PlayStore » Search for "Buoyweather" » Open Buoyweather - Marine Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Buoyweather » click "UPDATE".
  3. Clear Buoyweather - Marine Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from Buoyweather servers.
    1. On Android, goto Settings » Apps » Select "Buoyweather - Marine Weather" » click Storage » click "Clear Cache".
  4. Check Buoyweather app permissions. If any of these permissions required to use your device's features are disenabled, Buoyweather might not work.
  5. Uninstall and reinstall Buoyweather. If nothing else has worked, completely uninstall Buoyweather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Buoyweather not working


2. Fix Buoyweather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Buoyweather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Buoyweather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Buoyweather may not be able to connect to the Internet when running in the background.

Reported Issues

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