Published by Medici on May 8, 2024

contact Direct Health Doc Chat with our AI-based Direct Health Doc Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Direct Health Doc?



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Why chat with our AI Direct Health Doc Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Direct Health Doc.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I inquired about this App because of the pandemic but I will be sure to continue to use this App for many years to come!!!Very useful but it doesn't have an alert on the icon to alert you to the presence or number of messages, which would be helpfulIt is worthless, I have tried for 2 days to get it det up and it won't install and I have plenty of download spacefrustrating.

2. Good for practice and play.This app has helped me see and help multiple patients.Its great and much needed.

3. It is easy and affordable! Every suggestion I have made to Medici about positive changes for the App were considered and most changes were made.

4. print or i scan!Good game, especially when you haven't play in a while.

5. I use this App everyday to communicate with my veterinary patients through my clients.

6. I am glad I chose this App over many others on the market.

7. Anything medicalNot interested in creating an account.We gave trying to get this to work.Try this the way life is we all need this.

Steps to Troubleshoot & Fix Direct Health Doc Issues

1. Fix Direct Health Doc Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Direct Health Doc: Restarting the app will resolve most errors.
  2. Update the Direct Health Doc App. Here is how:
    1. On Android goto PlayStore » Search for "Direct Health Doc" » Open Direct Health Doc » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Direct Health Doc » click "UPDATE".
  3. Clear Direct Health Doc app cache: Clearing cached data will force your app to retrieve the latest data directly from Direct Health Doc servers.
    1. On Android, goto Settings » Apps » Select "Direct Health Doc" » click Storage » click "Clear Cache".
  4. Check Direct Health Doc app permissions. If any of these permissions required to use your device's features are disenabled, Direct Health Doc might not work.
  5. Uninstall and reinstall Direct Health Doc. If nothing else has worked, completely uninstall Direct Health Doc then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Direct Health Doc not working


2. Fix Direct Health Doc Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Direct Health Doc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Direct Health Doc not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Direct Health Doc may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!