Contact Music player Customer Service

Why should I report an Issue with Music player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of recorder & smart apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'd like to be able to customize the background more, thats the only thing I would change! I was worried I'd lose my library if the app went down or got reset, but I factory reset my phone and lost it all anyway, I wouldn't use any another app! Edit²; I found the background editor tab, this app has everything.I have tried a number of music player apps.

2. Also, can the screen mode ( long, album, artist ..) open to the mode used when the app is closed?This is definitely the better of the music apps, the old app I used would stop in a middle of a song WTH? Still there is some navigation issues I would like to see fine tuned before I would give it 5 stars.

3. Not only can I play my own music offline, but I can load seemingly unlimited music and created my own playlist - a playlist I can edit and control song order (which most do not allow).

4. 👉 Surprise! I found that I can change the speed for songs individually, and the app remembers my settings, too! 👍 There is an option to change the background and highlight colors... You can import images for a more personalized feel.

5. Fully customizable backgrounds, sortable tabs, the ability to blacklist folders... literally my only gripe is that the alphabetical sorting doesn't exclude "the," but that's really not a dealbreaker when everything else works so well.What I hate about this app is everytime my phone restart my play list starts at #1 again.

6. After I play a song I searched for and want to go back to all songs and shuffle there is not a very clear way of navigating back.The ability to edit artist/title information on the fly without having to use my pc is something I did not know I needed.

7. The ability to reorder playlists via multiple file selection with click & drag method would be nice - but afterall these programs are just for handheld phone gizmos & cannot function on the higher levels of an actual computer.

8. Going to uninstall and try something else.I was looking for a player that allowed me to change the speed of music files.

9. Easy, easy to create playlists, I don't experience any random skipping in songs as I did in other apps.

10. I like to have the music playing while I'm doing other things, and sometimes I can't get to my phone to have it continue playing.

11. Thanks again for the player.Really good music app.

1. Fix Music player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music player: Restarting the app will resolve most errors.
2. Update the Music player App. Here is how:
   1. On Android goto PlayStore » Search for "Music player" » Open Music player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music player » click "UPDATE".
3. Clear Music player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music player servers.
   1. On Android, goto Settings » Apps » Select "Music player" » click Storage » click "Clear Cache".
4. Check Music player app permissions. If any of these permissions required to use your device's features are disenabled, Music player might not work.
5. Uninstall and reinstall Music player. If nothing else has worked, completely uninstall Music player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music player not working

2. Fix Music player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music player may not be able to connect to the Internet when running in the background.