Contact Antidote Health Customer Service

Why should I report an Issue with Antidote Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Antidote Telehealth Services App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Way easier than getting a hold of my doctor.I've been using antidote for about 6 months now and the mental health services have been tremendously helpful.

2. Both times have been shockingly fast - less than five minutes - and I had no difficulty getting the doctor to listen and help.

3. Thank you for a prompt resolution!The doctor saw my daughter she was very good with her even being over the phone and was able to help us with what we needed.

4. Experienced a few technical difficulties but the support staff was quick to recognize and fix the situation.I was in need of a doctor's note for missing work due to not feeling well and literally couldn't move from my bed.

5. Even if you have any connectivity issues their support team is super good and will reconnect or do what they have to in order to get you whats needed.

6. Thank goodness it's not a scam! LOL!Terrible wait times for customer support and they never seem to fix the issue.

7. Update- I couldn't find my son's doctor's excuse (totally my fault), a lovely girl personally called me and walked me through it.

8. If I have to detract in some way, I'd say I wish it was ten or fifteen bucks cheaper, but I wish everything was cheaper so I'm not sure that counts.If it works it's great but it runs into critical errors.

9. I'm generally wary of reviews that read like this, but I'm just a generic guy with severe allergies and I've been happy with things on here so far.

10. Customer Servixe is extremely responsive, upon realizing there was an issue, they called from the UK to check in on me and assist me with connecting to the NP.

11. I have been trying for a couple days on 4 different devices.

1. Fix Antidote Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Antidote Health: Restarting the app will resolve most errors.
2. Update the Antidote Health App. Here is how:
   1. On Android goto PlayStore » Search for "Antidote Health" » Open Antidote Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Antidote Health » click "UPDATE".
3. Clear Antidote Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Antidote Health servers.
   1. On Android, goto Settings » Apps » Select "Antidote Health" » click Storage » click "Clear Cache".
4. Check Antidote Health app permissions. If any of these permissions required to use your device's features are disenabled, Antidote Health might not work.
5. Uninstall and reinstall Antidote Health. If nothing else has worked, completely uninstall Antidote Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Antidote Health not working

2. Fix Antidote Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Antidote Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Antidote Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Antidote Health may not be able to connect to the Internet when running in the background.