Published by MAXIMUS on Sep 27, 2024

contact Virginia Cardinal Care Chat with our AI-based Virginia Cardinal Care Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Virginia Cardinal Care?



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Why chat with our AI Virginia Cardinal Care Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Virginia Cardinal Care.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It would have been better if I could search and enroll by practices instead of specific doctors.Convenient app for switching MCOs and finding local doctors for my needs.The app is very simple to use.Wonderful app, easy to use.

2. 2- I'm new to the program and choosing an MCO for the first time, but the app insists I enter a reason for changing MCOs from a drop down list and doesn't have a choice for choosing one for the first time.Is this app even being used now? It usually works fine.

3. I wish there were more options,ie assistance for people who are in need of housing that have limited to no means, work from home opportunities,rides to appointments.This app is great I had to change insurance for all three of my kids.

4. please fix these bugs cause it an awesome app if it would just workThe app was easy to use and contained info that was updated (unlike the website) and easy to find.

5. it wont let me save the plan i choose says theres an error! I tryed again another day and it wouldnt let me login said client cant be found .

6. But other than that.This went Perfectly!! I find this was nearly perfect!.found it very easy to find myself in the system.

7. Will give it more stars when it's fixed.Is easy to use if it would actually let you enroll in a plan.

8. It was very easy extremely quick and the upmost convenient I would definately recommend to anyone that's in this programTOO MANY ERRORS.

9. But doing this was enrol Great!1- If I enter an address to search for nearby providers, the app doesn't correctly use the distance selected.

10. I cannot select a plan without getting the "Cannot process request" error.

11. So i just went to my current health plan and logged in with in seconds.

Steps to Troubleshoot & Fix Virginia Cardinal Care Issues

1. Fix Virginia Cardinal Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virginia Cardinal Care: Restarting the app will resolve most errors.
  2. Update the Virginia Cardinal Care App. Here is how:
    1. On Android goto PlayStore » Search for "Virginia Cardinal Care" » Open Virginia Cardinal Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virginia Cardinal Care » click "UPDATE".
  3. Clear Virginia Cardinal Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Virginia Cardinal Care servers.
    1. On Android, goto Settings » Apps » Select "Virginia Cardinal Care" » click Storage » click "Clear Cache".
  4. Check Virginia Cardinal Care app permissions. If any of these permissions required to use your device's features are disenabled, Virginia Cardinal Care might not work.
  5. Uninstall and reinstall Virginia Cardinal Care. If nothing else has worked, completely uninstall Virginia Cardinal Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virginia Cardinal Care not working


2. Fix Virginia Cardinal Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virginia Cardinal Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virginia Cardinal Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virginia Cardinal Care may not be able to connect to the Internet when running in the background.

Reported Issues

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