Contact Genshin Impact Map Customer Service

Why should I report an Issue with Genshin Impact Map - Interacti?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pindevs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. very informative though and nice if you're a new player :)Edit : now its perfectly fine and very accurate to find all resources and every chest 4 star given because I think it still needs some optimization as the filter menu is not fitting in the screen once you scroll down you cant see the last boss filter it falls under the chin of the phone (filter menu)I dont mind the adds.

2. The short a bit confusing since it's not alphabetical and no search bar, but its ok this app still young, lot's of room for improvement.i found this very useful when looking for things like chests and time challenges though i do have one complaint, it doesn't have all of the time challenges and it took me forever to find the last one i was missing.

3. Dont recommend for the time being.I just got this app today, and I really like it so far! There doesn't seem to be a limit on how many locations you can mark as found, and I'm rlly happy abt that.

4. You cannot zoom in the game directly as far as you can in the application.This map is faster compare to map ginie, for basic data it's quite good, for more details there lots difference in numbers but still ok.

5. I dont want to go to another app cuz I had my progress on this app but I just hate the problem I'm dealing withMy favorite app by for to use for genshin, and I even donated to make the ads stop.

6. One of the things I greatly appreciate about this app is the gifs that are shown when looking for an oculus! There is also a resin timer, but I think it would be wonderful if you were able to get a notif when ur resin is filled.

7. Unless you've 2 phone, by the time you open this map, Genshin impact will disconnect & you need to wait and reload.

8. This has happened for the past 2-3 updates and its really frustrating and makes me lose track of my progress each time.

9. Also the application is nice to look at to plan on where I want to go next, also I like that it tells you exactly where you can find specific items.

10. Would love to be able to add my own pin or custom the current pin and shorted to the filters, even if it only locally storage data, since a lot is still missing.

11. All of the icons and names, I think, are different, at least the ones that I found so far through my mild browsing of the store.

1. Fix Genshin Impact Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Genshin Impact Map: Restarting the app will resolve most errors.
2. Update the Genshin Impact Map App. Here is how:
   1. On Android goto PlayStore » Search for "Genshin Impact Map" » Open Genshin Impact Map - Interacti » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Genshin Impact Map » click "UPDATE".
3. Clear Genshin Impact Map - Interacti app cache: Clearing cached data will force your app to retrieve the latest data directly from Genshin Impact Map servers.
   1. On Android, goto Settings » Apps » Select "Genshin Impact Map - Interacti" » click Storage » click "Clear Cache".
4. Check Genshin Impact Map app permissions. If any of these permissions required to use your device's features are disenabled, Genshin Impact Map might not work.
5. Uninstall and reinstall Genshin Impact Map. If nothing else has worked, completely uninstall Genshin Impact Map then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Genshin Impact Map not working

2. Fix Genshin Impact Map Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Genshin Impact Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Genshin Impact Map not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Genshin Impact Map may not be able to connect to the Internet when running in the background.