AppContacter
Contact Locate Customer Service
Published by Mapbox
Report an issue with Locate.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with Locate?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Mapbox to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Locate
1. "Locate App" is a conference app for attendees at Locate, May 30-31 at Pier 27, San Francisco.
2. Use this app to browse the schedule and receive updates on talks and times throughout Locate.
Locate Customer Insights
Steps to Troubleshoot & Fix Locate Issues
1. Fix Locate Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Locate: Restarting the app will resolve most errors.
- Update the Locate App. Here is how:
- On Android goto PlayStore » Search for "Locate" » Open Locate » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Locate » click "UPDATE".
- Clear Locate app cache: Clearing cached data will force your app to retrieve the latest data directly from Locate servers.
- On Android, goto Settings » Apps » Select "Locate" » click Storage » click "Clear Cache".
- Check Locate app permissions. If any of these permissions required to use your device's features are disenabled, Locate might not work.
- Uninstall and reinstall Locate. If nothing else has worked, completely uninstall Locate then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Locate not working
2. Fix Locate Server issues & Internet Connection
- Check network connection: An unstable Internet will make Locate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Locate not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Locate may not be able to connect to the Internet when running in the background.
