Published by Certain Inc.

Report an issue with Microsoft Live.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Microsoft Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Certain Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Microsoft Live Customer Insights

1. If possible, avoid using Microsoft for anything other than word and other documentsAs I said in the last Microsoft app,it's Spot on if used correctly,if used correctly and of course it'll work for me, Facebook doesn't work for me as I don't understand it so it gets a negative response from here.Experience this app has been my pleasure to work with, your mobile app development services and support team,much helpful, greatest app me learn how to function the Microsoft, from my phone just to been playing among the computer your much worth the "*****" value rating.

2. Sounds good, thank you .for improving my chances much fun this summer in the new value .Love Microsoft without this App i would be definitely stuck.... But the only thing that i need to proceed is how am i too enjoy Microsoft account as the app in question how am I supposed to be able too get into my account without my password ive tried but too no availability so im stuck .. So tell me how am i able to enjoy Microsoft App without a password....This app is bad guys.if you are reading this don't download the app it just a waste of time .

3. May the competition crush them for all the vexation they've cost me by invading my devices with unasked for "upgrades" that render programs inoperable.Absolute trash, I've tried sorting out settings on my account for an hour now so I can play online and it hasn't worked atall.

4. so do take the same mistake I did.i only downloaded this app because if Minecraft but it's bad😡😡This doesn't appear to be a legit Microsoft account.

5. first of all when you sign in the first thing it tells you is to upgrade the app.and when you leave and try to log in it doesn't work .

6. Microsoft found my very last nerve.

7. thank you for thinking of us .good job my new friends hope me equal this successful among any form.

8. And developers are rating the app with alts instead of fixing its problems.Couldn't logged in even after creating an ID.

9. It doesn't let me reset my password, and everything else.

10. Can't register for new account.

11. Can't sync my phone to my laptop because of this utter failure.

Steps to Troubleshoot & Fix Microsoft Live Issues

1. Fix Microsoft Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Live: Restarting the app will resolve most errors.
  2. Update the Microsoft Live App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Live" » Open Microsoft Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Live » click "UPDATE".
  3. Clear Microsoft Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Live servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Live" » click Storage » click "Clear Cache".
  4. Check Microsoft Live app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Live might not work.
  5. Uninstall and reinstall Microsoft Live. If nothing else has worked, completely uninstall Microsoft Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Live not working


2. Fix Microsoft Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Live may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i have been trying to get up with someone in charge to assist me with the problems i have been having and i have had no luck.. i have been a victim of ransomware for almost 2 years now. i am repeatedly taken for any email i create through a remote desktop that is still logged into my accounts the.only.2fresh@redacted and doug.chambers.2fresh@redacted, there are many more but these are the ones that are important to me. every time my email is taken, so is my identity, so are my accounts, so are my pictures and personals, and so are my passwords, bank accounts and website log ins attached. this has been going on far to long and i would appreciate any form of help. i can be contacted at 9039049481 or xx.infinity.xx@redacted. im sure that email will be taken shortly but txgirl819@redacted is my mothers. please get back to me asap. ty

    — by Russell Chambers 1 year ago

  • Hello,
    I would like to delete my Microsoft account associated with creativedog123@redacted and user name of Alex Sylber

    — by John Bill 2 years ago