Published by Manheim Online on Nov 11, 2024

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Why should I report an Issue with Manheim?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Manheim Online to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Manheim

1. Note: This app is only for Manheim customers with an existing username and password. to register.

Manheim Customer Insights

1. Download it and copy it Manheim R&D team!!1 star for a billion dollar company with a trash application with 100s of millions of dollars moving through it and this is there attempt at putting out a product that is clearly inadequate.

2. Dealer have about 60 seconds to check a car at the line, all they want a quick scan and you can see all important info, value of vehicle, title info, how many owners etc... With the new app you have to click on so many things to find the info, by that time the car have gone by.

3. People don't care how pretty app is, functionality is the key.New update much better then previous because it shows pictures and stuff, but still haven't added an ON/OFF bidding button.

4. I had just opened new app and it started bidding on car I did not want when pressing volume button on my phone, need to fix or it's a trap to buy a car you don't want.

5. There's not a lot of real estate on the screen so why clutter it with piles of images? The old application functioned well and could have used a minor refresh.

6. Tried downloading on my other devices shows unregisteredUser name or password is unrecognised, apparently.

7. It's sad a company as big as Manheim doesn't have a stable app.User name and Password Is NOT WORKING.

8. Keeps getting stuck while I'm at auction trying to scan and bid.

9. Even though I can login in on laptop!Glitch city! Seems like every update causes new issues.

10. Checkout Adesa's app much better.This app works sometimes but at other times I am totally unable to look for vehicles for sale.

11. What the heck are the crazy high buy fees going towards?!?! At least Copart puts theirs to good use.

Steps to Troubleshoot & Fix Manheim Issues

1. Fix Manheim Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Manheim: Restarting the app will resolve most errors.
  2. Update the Manheim App. Here is how:
    1. On Android goto PlayStore » Search for "Manheim" » Open Manheim » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Manheim » click "UPDATE".
  3. Clear Manheim app cache: Clearing cached data will force your app to retrieve the latest data directly from Manheim servers.
    1. On Android, goto Settings » Apps » Select "Manheim" » click Storage » click "Clear Cache".
  4. Check Manheim app permissions. If any of these permissions required to use your device's features are disenabled, Manheim might not work.
  5. Uninstall and reinstall Manheim. If nothing else has worked, completely uninstall Manheim then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Manheim not working


2. Fix Manheim Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Manheim be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Manheim not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Manheim may not be able to connect to the Internet when running in the background.

Reported Issues

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