Published by Laser Appraiser, LLC on Jul 9, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VIN Scanner?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of VIN Scanner.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Edit: looks like I can't reply to the dev, so I'm doing it here, It is NOT at the top of your listing, it's a couple lines down (on my moble anyway), and you only see it when you go to the full description page, the face of it it looks like "Best App!" Then, "app designed for dealers" then when you open it it says "dealers only, create account, enter your dealership".Dealers only why? I'm just an average person wanting to look up information on a vehicle before I purchasr it saving myself headache and grief kicking myself in the butt later? A waste of time installing it you should classify it as limited access to prevent the wasting of time by people such as myself! And shows little info does not say strictly for licensed dealers? I have a screenshot of what I see and you don't see the for dealers it needs to be in the name of the app to be clear.From getting the laser appraiser app , ch...

2. It fails to calculate the mileage deduction occasionally.Limited to dealers, missing out on a larger market as they do not offer a option for resellers that are experienced yet do not need a license due to utilization.

3. This could become the most popular app for resellers if they tried... huge untapped market, as people building towards their businesses are likely going to stick with them when they get all the dominoes aligned.

4. Looking forward to purchasing Dealer Studio soon :)you know what I was extremely upset when I realized this app was for dealers only.

5. After I scanned and realized it began looking at the app and from what I saw it looks like a solid app for any dealership.

6. I was going to leave a bad review but I noticed they say in the description that it is for automobile professhionals only which i am not....unfair to leave a bad review for my mistake.

7. Today I bought a 16 Escalade with 130k miles because the app said the book value was 36000.

8. 99% of the time the app works well but that 1% of the time where it screws up, it can cost you a fortune.

9. Missing out majorly.Dealer only, not for private use, not free.

10. #BESTBUYUWONTREGRETIT #JUSTDOITYOUHAVEONLYTOGAINNOLOSEThis app works great for my dealership.

11. I've been using this app for a couple of years now but I have to say I can no longer I recommend this app for anybody.

Steps to Troubleshoot & Fix VIN Scanner Issues

1. Fix VIN Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIN Scanner: Restarting the app will resolve most errors.
  2. Update the VIN Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "VIN Scanner" » Open VIN Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIN Scanner » click "UPDATE".
  3. Clear VIN Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from VIN Scanner servers.
    1. On Android, goto Settings » Apps » Select "VIN Scanner" » click Storage » click "Clear Cache".
  4. Check VIN Scanner app permissions. If any of these permissions required to use your device's features are disenabled, VIN Scanner might not work.
  5. Uninstall and reinstall VIN Scanner. If nothing else has worked, completely uninstall VIN Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIN Scanner not working


2. Fix VIN Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIN Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIN Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIN Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

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