Published by Laser Appraiser, LLC on Jul 9, 2024

Report an issue with VIN Scanner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VIN Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Laser Appraiser, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VIN Scanner

1. Local Market Performance – Prospect vehicles that are selling the fastest in your local marketplace for the highest profit margins thanks to Laser Appraiser's proprietary "Retail Market View” (RMV).

2. It uses a variety of data points to provide dealerships with the most accurate and up-to-date appraisals possible, supplying dealer lots with wholesaling solutions at minimum costs, while also identifying insights into the hottest used car market buying trends, informing our clients where the biggest demand is and will be.

3. Laser Appraiser is the original car dealership vehicle appraisal and automotive valuation tool designed specifically to increase dealer used car profit margins.

4. In the lanes or on your lot, VIN Scanner delivers fast and accurate VIN barcode and VIN text scanning, manual VIN entry, and car drill-down using Year, Make, Model specs. ** Laser Appraiser is for Automotive/Insurance Industry Professionals Only.

5. Download now for a FREE TRIAL of the longest-standing, most powerful car appraisal tool and profit finder on the market... Laser Appraiser!

6. Laser Appraiser has partnered with every major auction data provider: Manheim, Auction Edge Pipeline, Adesa, XCIRA, and Integrated Auction Solutions.

7. VIN Scanner is designed for car professionals to remotely access the Laser Appraiser vehicle valuation solution.

8. Auction Market Reports – Discover vehicle auction transaction and pricing data exposed for 80+% of the U. S.

9. Powerful Tools – Attach photos and condition reports, detailed appraisals, and vehicle information sheets for download, printing, sharing, or sending via email or text.

10. Just scan a VIN and VIN Scanner shows you full wholesale and retail market data for the car or truck as well as local competitor inventory pricing.

11. VIN Scanner is easy to use, fast, and flexible, making it a great solution for dealerships of all sizes looking to increase return on investment (ROI).

VIN Scanner Customer Insights

1. Edit: looks like I can't reply to the dev, so I'm doing it here, It is NOT at the top of your listing, it's a couple lines down (on my moble anyway), and you only see it when you go to the full description page, the face of it it looks like "Best App!" Then, "app designed for dealers" then when you open it it says "dealers only, create account, enter your dealership".Dealers only why? I'm just an average person wanting to look up information on a vehicle before I purchasr it saving myself headache and grief kicking myself in the butt later? A waste of time installing it you should classify it as limited access to prevent the wasting of time by people such as myself! And shows little info does not say strictly for licensed dealers? I have a screenshot of what I see and you don't see the for dealers it needs to be in the name of the app to be clear.From getting the laser appraiser app , ch...

2. It fails to calculate the mileage deduction occasionally.Limited to dealers, missing out on a larger market as they do not offer a option for resellers that are experienced yet do not need a license due to utilization.

3. This could become the most popular app for resellers if they tried... huge untapped market, as people building towards their businesses are likely going to stick with them when they get all the dominoes aligned.

4. Looking forward to purchasing Dealer Studio soon :)you know what I was extremely upset when I realized this app was for dealers only.

5. After I scanned and realized it began looking at the app and from what I saw it looks like a solid app for any dealership.

6. I was going to leave a bad review but I noticed they say in the description that it is for automobile professhionals only which i am not....unfair to leave a bad review for my mistake.

7. Today I bought a 16 Escalade with 130k miles because the app said the book value was 36000.

8. 99% of the time the app works well but that 1% of the time where it screws up, it can cost you a fortune.

9. Missing out majorly.Dealer only, not for private use, not free.

10. #BESTBUYUWONTREGRETIT #JUSTDOITYOUHAVEONLYTOGAINNOLOSEThis app works great for my dealership.

11. I've been using this app for a couple of years now but I have to say I can no longer I recommend this app for anybody.

Steps to Troubleshoot & Fix VIN Scanner Issues

1. Fix VIN Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIN Scanner: Restarting the app will resolve most errors.
  2. Update the VIN Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "VIN Scanner" » Open VIN Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIN Scanner » click "UPDATE".
  3. Clear VIN Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from VIN Scanner servers.
    1. On Android, goto Settings » Apps » Select "VIN Scanner" » click Storage » click "Clear Cache".
  4. Check VIN Scanner app permissions. If any of these permissions required to use your device's features are disenabled, VIN Scanner might not work.
  5. Uninstall and reinstall VIN Scanner. If nothing else has worked, completely uninstall VIN Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIN Scanner not working


2. Fix VIN Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIN Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIN Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIN Scanner may not be able to connect to the Internet when running in the background.

Reported Issues