Published by Mandao

Report an issue with Mandao.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mandao?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mandao to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mandao

1. We’ll show you, in real time, where your Mandadero is and as they approach we’ll send a notification to your phone to let you know they’ve arrived.

2. With more restaurant owners, farmers and local producers joining our platform every day our vast array of products brings dozens of choices to your doorstep.

3. If you need some groceries, we have vegetables baskets we will deliver to your doorsteps.

4. If you need to schedule your delivery, go ahead and let us know when and where… we’ve got you covered. No headaches here. Need to pay in cash?

5. Just choose the delivery location, and we’ll take care of it.

6. Our Mandaderos will deliver your orders quickly and with a smile on their face; they are just great people!!!

7. If you are hungry, we deliver you food from your favorite restaurants.

8. In other words, we deliver peace of mind.

9. Then just click that button and make the payment with any major credit card.

10. If you are in love, we’ll bring them flowers.

11. You just can’t wait for your order to arrive?

Mandao Customer Insights

1. Es realmente molesto aún realizando bien los pasos del registro y colocando el sms de verificaciónMe encantaba esta app pero desde que cambiaron a las versiones 3.x nunca más he podido usarlo en mi teléfonoBasura de aplicación nunca tienen las ofertas reales de los servicios y la aplicación no se adapta a la forma de pedir de los restaurantes, si vas a pedir y quieres conformar un pedido no se puede personalizar.

2. ThanksThe service is exceptionalAn amazing delivery app🤩Piden mucha información personalDeben revisar el tema de los permisos de localización de la app, si no se los dan se bloquea y además te obliga a activar wifi scan o sino no puedes salir de la pantalla q te la pide.Constantes errores a la hora de registrarme como usuario.

3. I contacted customer service via Whatsapp and they are really unprofessional and with poor customer service, I contacted them for problems in the app.When I try to register, it keeps saying "Algo salió mal", whether I use the Google account or a Cuban phone number.

4. But hoping for improvement, here are a couple of comments: it would be great to have a "Favorites feature, and one should have the option to disable GPS-based services.

5. Can't register.Great graphics and broad diversity of offers.

6. Una decepción la verdad.

Steps to Troubleshoot & Fix Mandao Issues

1. Fix Mandao Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mandao: Restarting the app will resolve most errors.
  2. Update the Mandao App. Here is how:
    1. On Android goto PlayStore » Search for "Mandao" » Open Mandao » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mandao » click "UPDATE".
  3. Clear Mandao app cache: Clearing cached data will force your app to retrieve the latest data directly from Mandao servers.
    1. On Android, goto Settings » Apps » Select "Mandao" » click Storage » click "Clear Cache".
  4. Check Mandao app permissions. If any of these permissions required to use your device's features are disenabled, Mandao might not work.
  5. Uninstall and reinstall Mandao. If nothing else has worked, completely uninstall Mandao then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mandao not working


2. Fix Mandao Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mandao be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mandao not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mandao may not be able to connect to the Internet when running in the background.

Reported Issues