Published by People Interactive on Oct 15, 2024

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Why should I report an Issue with Kerala Matrimony by Shaadi.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Kerala Matrimony by Shaadi.com

1. We understand marriage is the most critical milestone of your life and thus we make it simple & easy for you by suggesting relevant matrimony profiles of eligible Kerala brides/grooms. - Chat on-the-go with Shaadi Messenger - anytime, anywhere!

2. This makes it easy for you to search for Kerala Matrimony profiles of matches by major communities like Adidravida, Vanniyar, Arya Vaishya, Alwar etc.

3. Using this app, you can search for Kerala Matrimony profiles from your city, be it in Chennai, Madurai, Coimbatore, Salem etc.

4. As one of the trusted apps in the Kerala Matrimony category, we have touched more than 3. 5 million Malayalis. Why Choose Shaadi. com for Your Kerala Matrimony Search?

5. Using this app, you can also connect with Malayali NRIs residing in UK, USA, Canada, Australia, Singapore, etc. , or search for the matrimony profile of brides/grooms by religions like Hindu, Muslim, Christian, Buddhist, etc.

6. We are one of the trusted Kerala Matrimony platforms with genuine profiles of people who are really serious about marriage.

7. This makes it simple and easy for you to search for profiles of eligible Malayali brides or grooms around you and filter it by community, city & profession.

8. Apart from MalayaleeShaadi. com, you can also use our other community matrimony apps for your search such as MarathiShaadi, BengaliShaadi, PunjabiShaadi, TeluguShaadi etc.

9. Using our app, you can create a Kerala Matrimony profile for yourself, your friends or family members.

10. We have always differentiated ourselves from other Kerala Matrimony services through our innovations and consumer first approach.

11. To help you find a more suitable match in Kerala, we also provide an option to filter profiles by different communities.

Kerala Matrimony Customer Insights

1. To do so, you should look at each person's address proof.It says malayalee shaadi.. why profiles outside kerala are being listed if my preference is only to see profiles from kerala.. same thing is happening in shaadi app also.. devs must check whether that filter functionality is working properly or not... You should check with your testing team whether they are doing their job correctly..😏😏.. UI is not at all user friendly.. uninstalled the app..They are scammers! Hid my profile and can't access it now (they're screening my profile) after I paid for gold plus membership! Tried reaching to customer care via phone and email, to no avail! Big scammers!Very bad application and very very bad performance.

2. Worst con app!!! Same matches are shown everytime ..no new matches.. they show profiles that are not according to partner preferences and filter.. rarely there are Malayalee profiles ..mostly the profiles shown are from other states..if we accept an invitation there is no further communication from them.. people without photos are so annoying and there are alot of scamsters from foreign countries on the prowl..ladies beware! This app's team does not verify the profiles properlyEvery time you open this app, you gotta sign in.

3. WHAT THE HELL kind of ploy is this?? Don't waste your money.Fraud app 1) marketing agent promises false services to get you to subscribe to the paid services 2) app doesn't refresh properly 3) the so called "my matches" is not based on the filters you set which is so dumb.

4. Once you pass all these you get to see very few matches or profiles.This app doesn't have the option to share the profile of a suitable match with your family.

5. 4) save your time and money it's simply not worth it.I have filtered profile in settings to view matches only from Kerala.

6. But in my matches, I am getting profiles from every states...also there is no option to sort by recently login...There is a lot wrong on your part.

7. The moment we began chatting (the very first message), the user blocked us Or their profile vanished.

8. Because you need to check the person's complete details when activating a profile.

9. Instead I post a review and uninstall it and go to another app because this is such an annoying app which waste your time.

10. I wasted my money and time .. old members repeat.

11. That's a basic option that you must give since you are not allowing multiple logins to the same account.

Steps to Troubleshoot & Fix Kerala Matrimony Issues

1. Fix Kerala Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kerala Matrimony: Restarting the app will resolve most errors.
  2. Update the Kerala Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "Kerala Matrimony" » Open Kerala Matrimony by Shaadi.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kerala Matrimony » click "UPDATE".
  3. Clear Kerala Matrimony by Shaadi.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Kerala Matrimony servers.
    1. On Android, goto Settings » Apps » Select "Kerala Matrimony by Shaadi.com" » click Storage » click "Clear Cache".
  4. Check Kerala Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, Kerala Matrimony might not work.
  5. Uninstall and reinstall Kerala Matrimony. If nothing else has worked, completely uninstall Kerala Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kerala Matrimony not working


2. Fix Kerala Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kerala Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kerala Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kerala Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues