Published by Main Event Entertainment on Aug 6, 2024

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Why should I report an Issue with Main Event?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Main Event Entertainment to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Main Event

1. Spend more time on love and not in the lines with our features like fun card management & refill, booking bowling reservations and Ring the Dinner Bell.

2. Well just Ring the Dinner Bell to pause play and bring everyone to the table for priceless phones-down fun.

3. The Main Event app is a simple way to continue your amazing experiences and simplify your Main Event logistics.

4. What is "Ring the Dinner Bell" you ask?

5. Trying to keep track of all your family's fun cards?

6. Time to gather everyone for a meal?

7. That's not all as there are special mobile offers and much much more!

8. Add everyone's physical cards to your account and personalize them with unique designs.

Main Event Customer Insights

1. It's supposed to give you double credits for the first time you load your card with the app but the load card button in the app just shows a loading circle forever.

2. There's no point to having it installed other than to manage cards, and since it won't even meet that minimum functionality, there's currently no reason to have it installed.Updated app and app stopped working.

3. It has consistently failed to work on a variety of different phones and tablets, requesting help is a useless task as after the week or two week response time there is more information requested or they say they don't understand.

4. Not only did I not get told my cards would be wiped as soon as they activated timed card with them, but I lost all of my kid's tickets.

5. Every fun card I try to add tells me it can't be added despite having used the scanner to read the card number correctly and having typed the PIN correctly.

6. After surfing the app, it doesn't give any info on anything really, you can't buy game cards? So it's pretty much just full of generic stock photos of people that look like they're having fun.

7. Can't add cards or see the card balance.

8. I have multiple card on my account and can never see the balance or usage.

9. But then I could only see one card and not the other and just keep getting spinning wheels of death.

10. After two months of back and fourth, providing intricate system details, issue details, screenshots, uninstalls, reinstalls, eventually it was left at the technical department was investigating and I would hear backEffectively unusable.

11. Now it won't update my card balance and won't let me reload my card.

Steps to Troubleshoot & Fix Main Event Issues

1. Fix Main Event Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Main Event: Restarting the app will resolve most errors.
  2. Update the Main Event App. Here is how:
    1. On Android goto PlayStore » Search for "Main Event" » Open Main Event » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Main Event » click "UPDATE".
  3. Clear Main Event app cache: Clearing cached data will force your app to retrieve the latest data directly from Main Event servers.
    1. On Android, goto Settings » Apps » Select "Main Event" » click Storage » click "Clear Cache".
  4. Check Main Event app permissions. If any of these permissions required to use your device's features are disenabled, Main Event might not work.
  5. Uninstall and reinstall Main Event. If nothing else has worked, completely uninstall Main Event then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Main Event not working


2. Fix Main Event Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Main Event be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Main Event not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Main Event may not be able to connect to the Internet when running in the background.

Reported Issues