Published by Mahocan Mobile

Report an issue with Lotus Program Guide.
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Why should I report an Issue with Lotus Program Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mahocan Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lotus Program Guide Customer Insights

1. I disliked both.Brilliant app, no buffering or annoying interruptions from ads.i think this is good because this is the only app with free channels i highly recommendedSome polish channels no working, please fix this problem.Some channels like Tvn,tvn7,tvp2 ....not working at all,so annoyingSit back and enjoy some full screen adsDoesn't work it crashes on new android version Used to work properlyPlease update this app because some of the channels not work properlyInstalled 5 times on my Galaxy A71.

2. It works on my old phone with android 6 but it does not open on my new phone with android 11.

3. I only see a "cache cleared" message.I saw the exactly the same app under different name and don't know which one is original.

Steps to Troubleshoot & Fix Lotus Program Guide Issues

1. Fix Lotus Program Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lotus Program Guide: Restarting the app will resolve most errors.
  2. Update the Lotus Program Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Lotus Program Guide" » Open Lotus Program Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lotus Program Guide » click "UPDATE".
  3. Clear Lotus Program Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Lotus Program Guide servers.
    1. On Android, goto Settings » Apps » Select "Lotus Program Guide" » click Storage » click "Clear Cache".
  4. Check Lotus Program Guide app permissions. If any of these permissions required to use your device's features are disenabled, Lotus Program Guide might not work.
  5. Uninstall and reinstall Lotus Program Guide. If nothing else has worked, completely uninstall Lotus Program Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lotus Program Guide not working


2. Fix Lotus Program Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lotus Program Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lotus Program Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lotus Program Guide may not be able to connect to the Internet when running in the background.

Reported Issues