Published by Magzter Inc. on Sep 19, 2023

Report an issue with Windsurf.
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Why should I report an Issue with Windsurf?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magzter Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Windsurf Customer Insights

1. Sigh!Although it claims that I have a 30 day free trial, it is stuck in a loop asking for me to re-subscribe, and I get a consequent error stating that I am already subscribed.

2. card - only to internal memory, and the issues take plenty of space.I paid for an electronic subscription to Windsurf Mag., but I can't read it.

3. Subscription not working I signed in with Facebook and subscribed, my card was charged but its not updating in the app.

4. :(Registration does not work, and when I pay for a magazine through the app, the payment goes through but I don't get access to the magazine.

5. ThanksWorks perfectly on my tablet, but it keeps crashing on my Pixel 2 (just updated to Android 9).

6. Trying to buy a subscriptjon, and it keeps taking me back to the Google Play app store.

7. Waste of time.I love the magazine but the app is horrible.

8. I can't access the free trial period either.

9. Keeps asking me to subscribe again.

10. These issues have been solved since 1999 in everyone else's apps, just fix your system.

11. They also don't respond to emails.Can't buy mags, feedback links in the app don't work.

Steps to Troubleshoot & Fix Windsurf Issues

1. Fix Windsurf Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Windsurf: Restarting the app will resolve most errors.
  2. Update the Windsurf App. Here is how:
    1. On Android goto PlayStore » Search for "Windsurf" » Open Windsurf » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Windsurf » click "UPDATE".
  3. Clear Windsurf app cache: Clearing cached data will force your app to retrieve the latest data directly from Windsurf servers.
    1. On Android, goto Settings » Apps » Select "Windsurf" » click Storage » click "Clear Cache".
  4. Check Windsurf app permissions. If any of these permissions required to use your device's features are disenabled, Windsurf might not work.
  5. Uninstall and reinstall Windsurf. If nothing else has worked, completely uninstall Windsurf then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Windsurf not working


2. Fix Windsurf Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Windsurf be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Windsurf not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Windsurf may not be able to connect to the Internet when running in the background.

Reported Issues