Published by 123MULTIMEDIA

Report an issue with VivaChat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VivaChat : rencontres en direct?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 123MULTIMEDIA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VivaChat Customer Insights

Steps to Troubleshoot & Fix VivaChat Issues

1. Fix VivaChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VivaChat: Restarting the app will resolve most errors.
  2. Update the VivaChat App. Here is how:
    1. On Android goto PlayStore » Search for "VivaChat" » Open VivaChat : rencontres en direct » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VivaChat » click "UPDATE".
  3. Clear VivaChat : rencontres en direct app cache: Clearing cached data will force your app to retrieve the latest data directly from VivaChat servers.
    1. On Android, goto Settings » Apps » Select "VivaChat : rencontres en direct" » click Storage » click "Clear Cache".
  4. Check VivaChat app permissions. If any of these permissions required to use your device's features are disenabled, VivaChat might not work.
  5. Uninstall and reinstall VivaChat. If nothing else has worked, completely uninstall VivaChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VivaChat not working


2. Fix VivaChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VivaChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VivaChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VivaChat may not be able to connect to the Internet when running in the background.

Reported Issues