Published by LumexTech Solutions.

Report an issue with e-Pass System [ICTD].
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Why should I report an Issue with e-Pass System [ICTD]?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LumexTech Solutions. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

e-Pass System [ICTD] Customer Insights

1. Worst app I have ever seen is this an indian app or other country app it's asking 11digit mobile number in India there will be only 10digit mobile number for every sim card U people studyed or u just got a professional degree to make a app like this shame on u dont say it as indian app and dont take off the respect of India u unworthy people.IT shows that Mobile Number must be 11 digits, I think The Developer Must be from different country, where ever you go in India mobile number is 10 digits only, Useless appIdiotic app.

2. Is of 10 digits and this app is not accepting my valid cell numberWrost app......how can I put eleven digits mobile number & it cannot except +91 & 0 before mobile no.. It's not useful app.Not able to login in this app.

3. Accepts landline and sends OTP to landline and says that valid mobile number is invalid.

4. Is invalid as per this appSeriously, why the hell it won't accept my VALID PHONE NUMBER....? Can't move to next verification page because of this major flaw in your app.

5. Seriously waste of time 😡 Total non senseapp does not work, i did find any officers name after searching by name.This app is THE MOST HORRIBLE APP on Playstore, I guess.

6. 1 star is also very high prize.Worst app i dont know y r they forcong to download this app wen it doesn't even work properly.

7. As per TRAI, Indian cell no.

8. Fix it soon....!Who is the uneducated developer of this app.

9. My phone no.

10. Thumbs down.

11. This is ridiculous.

Steps to Troubleshoot & Fix e-Pass System [ICTD] Issues

1. Fix e-Pass System [ICTD] Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart e-Pass System [ICTD]: Restarting the app will resolve most errors.
  2. Update the e-Pass System [ICTD] App. Here is how:
    1. On Android goto PlayStore » Search for "e-Pass System [ICTD]" » Open e-Pass System [ICTD] » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for e-Pass System [ICTD] » click "UPDATE".
  3. Clear e-Pass System [ICTD] app cache: Clearing cached data will force your app to retrieve the latest data directly from e-Pass System [ICTD] servers.
    1. On Android, goto Settings » Apps » Select "e-Pass System [ICTD]" » click Storage » click "Clear Cache".
  4. Check e-Pass System [ICTD] app permissions. If any of these permissions required to use your device's features are disenabled, e-Pass System [ICTD] might not work.
  5. Uninstall and reinstall e-Pass System [ICTD]. If nothing else has worked, completely uninstall e-Pass System [ICTD] then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing e-Pass System [ICTD] not working


2. Fix e-Pass System [ICTD] Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make e-Pass System [ICTD] be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to e-Pass System [ICTD] not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, e-Pass System [ICTD] may not be able to connect to the Internet when running in the background.

Reported Issues