Contact LOOX Fitness Planer Customer Service

Why should I report an Issue with LOOX Fitness Planer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LOOX Sports GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It used to be a great app but with premium it was crippled for non-premium users.Yet to see if the premium version will bring anything valuable in coming updates (so far, nearly nothing; the "journal" is just the loox website, and the backup function is too obvious to be "premium").

2. If you finally find a plan you are interested in chances are there are bugs in it (like missing breaks in between the sets and to edit the plan and correct it - SURPRISE - you need premium.

3. Cant log in, restarted my password 4 times...pasted from clipboard...still unable to log in! also I noticed some moves are wrongly named or are not mentioned at all!!!Surely not going to pay for the futures it doesn't provide.

4. There is thousands different aplicacions and possibilities of achieving goals instead of paying for something that doesn't provide exercises in all mcfit Studios.Forcing to close old app.

5. What would be much more useful: body analysis over longer periods of time instead of only for single programs; and syncing with apps like Nokia Health Mate, Myfitnesspal and Lifesum.The idea of the app is really nice.

6. Why can't I used Google or Facebook to register? I appreciate that apps have to monetise somehow, but not even being able to register quickly kills it for me.Cant delet my account.

7. Even though there are 45 plans left you won't find any level 2 fitness plans for men you don't need to have premium for.

8. Became pretty useless since Loox plus without paying for it as there are very few plans for non-premium users.

9. no opportunity to solve the problem.i cannot log in! I've got to reset my pass 2 times and when I tried again to log in ... wrong password!Terrible app! Buggy as all hell and now they're monitoring everything.

10. No cloud backup and sync.Disappointed. I used to use this app regularly and really loved it, as the workout plans were really useful.

11. Not able to download the training videos to be accessible during workout without internet connection.

1. Fix LOOX Fitness Planer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LOOX Fitness Planer: Restarting the app will resolve most errors.
2. Update the LOOX Fitness Planer App. Here is how:
   1. On Android goto PlayStore » Search for "LOOX Fitness Planer" » Open LOOX Fitness Planer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LOOX Fitness Planer » click "UPDATE".
3. Clear LOOX Fitness Planer app cache: Clearing cached data will force your app to retrieve the latest data directly from LOOX Fitness Planer servers.
   1. On Android, goto Settings » Apps » Select "LOOX Fitness Planer" » click Storage » click "Clear Cache".
4. Check LOOX Fitness Planer app permissions. If any of these permissions required to use your device's features are disenabled, LOOX Fitness Planer might not work.
5. Uninstall and reinstall LOOX Fitness Planer. If nothing else has worked, completely uninstall LOOX Fitness Planer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LOOX Fitness Planer not working

2. Fix LOOX Fitness Planer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LOOX Fitness Planer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LOOX Fitness Planer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LOOX Fitness Planer may not be able to connect to the Internet when running in the background.