Published by logiware gmbh on Feb 20, 2024

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Why should I report an Issue with go1984 Mobile Client?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of logiware gmbh to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About go1984 Mobile Client

1. "go1984 Mobile Client” only works in connection with the go1984 video surveillance software 11. 0. 0. 1 or newer. go1984 was designed for professional and problem-free video surveillance and recording.

2. In this way, the "go1984 Mobile Client" allows mobile access to the live images and recordings of all your surveillance cameras.

3. The function range of go1984 contains everything, which is required for professional video surveillance.

4. "go1984 Mobile Client" connects to your go1984 web server via WLAN or EDGE / 4G / 5G.

5. The easy to use software with varied functions at an absolutely competitive price sets a new standard for the software industry.

6. Movable cameras, so-called PTZ cameras, can be controlled easily.

go1984 Customer Insights

1. Strange.Awesome Service.. Handled all My Camera Needs..Get it,Boss,!!,!,!,!!,?,?,?,?,?DryNot sure🌍🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐🌍🌎🌏🌐Haha.

2. I can connect via browser, but app has error: this server do not exist.

Steps to Troubleshoot & Fix go1984 Issues

1. Fix go1984 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart go1984: Restarting the app will resolve most errors.
  2. Update the go1984 App. Here is how:
    1. On Android goto PlayStore » Search for "go1984" » Open go1984 Mobile Client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for go1984 » click "UPDATE".
  3. Clear go1984 Mobile Client app cache: Clearing cached data will force your app to retrieve the latest data directly from go1984 servers.
    1. On Android, goto Settings » Apps » Select "go1984 Mobile Client" » click Storage » click "Clear Cache".
  4. Check go1984 app permissions. If any of these permissions required to use your device's features are disenabled, go1984 might not work.
  5. Uninstall and reinstall go1984. If nothing else has worked, completely uninstall go1984 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing go1984 not working


2. Fix go1984 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make go1984 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to go1984 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, go1984 may not be able to connect to the Internet when running in the background.

Reported Issues