Contact MyPlate Calorie Tracker Customer Service

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1. Some folks just want too much out of life... I guess I'm one of them for wanting a reliable, reasonably priced, and generally accurate app for tracking my calories, macros, micros, water, and exercise over time.This app is good for short term use until the crashes begin and you have to wait for an update to fix a bug.

2. Overall great for tracking but please fix the current bug issues.MyPlate has been great to use for short bursts of time, to help me make sure I'm eating enough for my activity level.

3. It's much slower, and 80% of the time the scanning just doesn't work and I get a barcode not found error.

4. Since it is part of MyPlate which promotes a healthy balanced diet I would have really liked to see this app assist with that.The user interface has several major bugs that make it frustrating to use compared to other meal trackers.

5. Decent app for logging and tracking macros; but I keep getting a pop-up error, even when I'm not using the app.

6. Very close to a polished product but it's just too time consuming to do any basic logging steps.I used to really like this app compared to others like MyFitnessPal.

7. Learn about nutrition (from nutritionists, not fad diets), take little steps towards change, and then you're more ready to count calories healthilySo far this app is decent.

8. Also some type of billing error issue is always popping up even when im not using the app, so thats concerning/annoying.

9. Barcode scanner is not great and seems to have a limited database for food.

10. It only works the second time I scan an item.

11. So, food tracking does really work.

1. Fix MyPlate Calorie Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyPlate Calorie Tracker: Restarting the app will resolve most errors.
2. Update the MyPlate Calorie Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "MyPlate Calorie Tracker" » Open MyPlate Calorie Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyPlate Calorie Tracker » click "UPDATE".
3. Clear MyPlate Calorie Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from MyPlate Calorie Tracker servers.
   1. On Android, goto Settings » Apps » Select "MyPlate Calorie Tracker" » click Storage » click "Clear Cache".
4. Check MyPlate Calorie Tracker app permissions. If any of these permissions required to use your device's features are disenabled, MyPlate Calorie Tracker might not work.
5. Uninstall and reinstall MyPlate Calorie Tracker. If nothing else has worked, completely uninstall MyPlate Calorie Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyPlate Calorie Tracker not working

2. Fix MyPlate Calorie Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyPlate Calorie Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyPlate Calorie Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyPlate Calorie Tracker may not be able to connect to the Internet when running in the background.