Published by HINTEEN

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Why should I report an Issue with LinkSmart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HINTEEN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

LinkSmart Customer Insights

1. It furter need access to tou call logs, your texts, your pictures (?) your storrage, shortly: anything on you phone.I have a SW 700 Pro and it works well together, app and watch, but what keeps annoying me is that WhatsApp messages are always showing twice on the watch, even after I adjusted the WhatsApp notifications in Android to not show the "Checking for messages" notification.

2. It won't stay on long enough to download any of my data.Its such a bad app, i don't want my band to manage my calls and messages and its not taking me to front page just because i don't provide necessary permissions... And my phone keeps saying that the app consumes much more battery than required.

3. I got fed up of them 'unpairing' for no reason leaving me with no data and when I tried to pair my device again it included having to restart my phone and sometimes reinstalling the app.

4. Can't get my google calendar notifications to go to the watch and the weather on the watch only displays in celsius? Can't find a way to change thisThe program worked fine when I got it, but after a recent update the program keeps shutting down.

5. Could you perhaps add ability to change temperature to Farenheit? Also, might you be able to add a notification when your bracelet is low in battery? i always forget it until it dies.Works sporadic, keep loosing connection with the watch.

6. A firmware upgrade is needed for the device to fix this please!Works very well, except every once in a while it gets stuck then i have to un/reinstall and lose past data.

7. With Linksmart the interface is much more up to date and includes similar data, however it is displayed in a 'user friendly' manner and looks more up-to-date.

8. Superb app! I've tried alternatives like Zeroner and iWown, but they're erratic and annoying in equal measure.

9. This makes it lose the time and date but also all recorded data.

10. Tried forgetting device.

11. Then when I uninstalled to try to reboot it couldn't find my device again.

Steps to Troubleshoot & Fix LinkSmart Issues

1. Fix LinkSmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LinkSmart: Restarting the app will resolve most errors.
  2. Update the LinkSmart App. Here is how:
    1. On Android goto PlayStore » Search for "LinkSmart" » Open LinkSmart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LinkSmart » click "UPDATE".
  3. Clear LinkSmart app cache: Clearing cached data will force your app to retrieve the latest data directly from LinkSmart servers.
    1. On Android, goto Settings » Apps » Select "LinkSmart" » click Storage » click "Clear Cache".
  4. Check LinkSmart app permissions. If any of these permissions required to use your device's features are disenabled, LinkSmart might not work.
  5. Uninstall and reinstall LinkSmart. If nothing else has worked, completely uninstall LinkSmart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LinkSmart not working


2. Fix LinkSmart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LinkSmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LinkSmart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LinkSmart may not be able to connect to the Internet when running in the background.

Reported Issues