Published by Lightricks Ltd. on Nov 6, 2024

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Why should I report an Issue with Photoleap: Photo Editor/AI Art?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lightricks Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photoleap: Photo Editor/AI Art image 1 contact Photoleap: Photo Editor/AI Art image 2

Photoleap Customer Insights

1. Overall this is definitely one of the best apps in this particular niche.I have been looking for some type of app or program that can take my low quality or somewhat blurry photos and enhance them to clear amazing viewable pictures for FOREVER!!! And this app does it!!!! There are a lot of other features to check out as well!! Now, you do have to pay for a membership in order to get the enhancement option, but it comes out to $39/annually and 3 bucks a month thereafter.

2. For me, I'd like to test drive an apps features to see what I'm really getting into... but this app only allows you to test drive its photo features which I can use better on Snapseed app without the advertisements and yearly subscription notices.Meh. This is a basic photo editing app with an "AI" text box attached to it.

3. NOT for me not enough in free version to make a person want to try."I recently Downloaded Photoleap and it has quickly become my go-to photo editing app.

4. The ads seemed very cool though, so it's sad that I couldn't try out the anime filtersThis apps main highlight — AI feature is hidden behind a paywall.

5. It allows you to check out only ONE AI feature and anymore than that — smacks you with a yearly subscription.

6. the ai scenes feature is incredible but it kills the overall quality of the photo.

7. I'm sure it will expand options with the $2.99 subscription but I get more out of some of the free apps I already have.

8. The range of editing tools available is impressive, and I appreciate the ability to fine-tune even the smallest details of my photos.

9. this is a super powerful photo editing and enhancement app.

10. the reason I gave it 3 stars is because while it does have some amazing features, they just are not quite dialed in all the way.

11. Every time I try to edit, the app loads for a while, then claims "something went wrong", "please check your internet connection and try again".

Steps to Troubleshoot & Fix Photoleap Issues

1. Fix Photoleap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photoleap: Restarting the app will resolve most errors.
  2. Update the Photoleap App. Here is how:
    1. On Android goto PlayStore » Search for "Photoleap" » Open Photoleap: Photo Editor/AI Art » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photoleap » click "UPDATE".
  3. Clear Photoleap: Photo Editor/AI Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Photoleap servers.
    1. On Android, goto Settings » Apps » Select "Photoleap: Photo Editor/AI Art" » click Storage » click "Clear Cache".
  4. Check Photoleap app permissions. If any of these permissions required to use your device's features are disenabled, Photoleap might not work.
  5. Uninstall and reinstall Photoleap. If nothing else has worked, completely uninstall Photoleap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photoleap not working


2. Fix Photoleap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photoleap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photoleap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photoleap may not be able to connect to the Internet when running in the background.

Reported Issues