Published by Safeco Insurance Company of America

Report an issue with Safeco RightTrack.
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Why should I report an Issue with Safeco RightTrack?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Safeco Insurance Company of America to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Safeco RightTrack Customer Insights

1. Also, the tracker promotes slow acceleration, which can be dangerous when entering a high-speed freeway; The safest in such situations (if feasible) is actually to quickly get to the traffic speed.I'm being docked for stopping at yellow lights?! It's so great that I have permission to run those just so I can possibly (probably not) save money.

2. However, we have this on another phone for the other driver and while it records trips just fine, it never updates any data even though we used the correct code for that install and it shows the correct driver name.

3. However, I've realized that if your phone is not securely stowed, then if ever it moves abruptly (e.g it is in vertical position but slides and falls), that may be identified as harsh breaking, particularly in slow traffic.

4. But then going into this last month the discount amount dropped over $20 and no matter how good we drove from there it never went back up.

5. I realize that perfection isn't to be expected here, but this is just not even allowing for normal driving without dings on the scoreThis app kills your battery by running when it shouldn't be.

6. Also, pretty sure everyone has to accelerate to turn right into traffic, so I guess I should just ease into the lane as slow and as dangerously as possible to make the app happy.

7. Also, confirming some of my trips and saw that they listed me as not driving for ones I did not select.

8. Every time we would drive the discount would fluctuate a couple dollars up or down depending on the trip.

9. An uninstall and reinstall gets it going again for a bit but is a hassle and needs to be done about once every week and a half.Most feedback is helpful.

10. This results in getting bogus alerts telling you things like you haven't driven enough miles to qualify for any discounts.

11. After so many days of great driving, all of a sudden we're "trending down."Been using this for almost a month.

Steps to Troubleshoot & Fix Safeco RightTrack Issues

1. Fix Safeco RightTrack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safeco RightTrack: Restarting the app will resolve most errors.
  2. Update the Safeco RightTrack App. Here is how:
    1. On Android goto PlayStore » Search for "Safeco RightTrack" » Open Safeco RightTrack » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safeco RightTrack » click "UPDATE".
  3. Clear Safeco RightTrack app cache: Clearing cached data will force your app to retrieve the latest data directly from Safeco RightTrack servers.
    1. On Android, goto Settings » Apps » Select "Safeco RightTrack" » click Storage » click "Clear Cache".
  4. Check Safeco RightTrack app permissions. If any of these permissions required to use your device's features are disenabled, Safeco RightTrack might not work.
  5. Uninstall and reinstall Safeco RightTrack. If nothing else has worked, completely uninstall Safeco RightTrack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safeco RightTrack not working


2. Fix Safeco RightTrack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safeco RightTrack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safeco RightTrack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safeco RightTrack may not be able to connect to the Internet when running in the background.

Reported Issues