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1. I don't have the desire or need to try and mess with it over and over again so I'm uninstalling.Most difficult time trying to reset a password and no "Contact Customer Service" option.I have tried to get a hold of my member services for ever I have tried to reset my app to make my life a little easier I have had major dental work needed for over a year or almost a year may I say and I need any oral surgeon extreme pain and Liberty gives me one oral surgeon that tells me 4 months is the quickest they can get me in that is absolutely ridiculous for an insurance policy especially when you have an emergency accidentI can't login to the desktop website, so I downloaded the app but everytime I try to login, the app crashes.
2. So how am I supposed to find a dentist? But I sure am billed every month.I called over 10 dentists and nobody takes my insurance but Liberty Dental app says they do.
3. Website same thing it can't even find my credentials and the "i am not a robot" part once you click on it, just spins and spins forever and then it says errorDoesn't let me log in on my computer.
4. Great.It takes me to the login page so i enter my info it loads for a while then takes me page to the login page.
5. I have not tried using the website and may not need it.This app is trash.
6. Will definitely stop using liberty since they can't even operate the most basic of online portals.So far, on my phone, this app is working well and easy to use.
7. The instructions for entering information (in the app) to register it, before gaining access, has to be properly entered or there will be issues with setup and logging in.
8. App is trash, it never lets me sign in, put all the credentials brings me back to sign in window again.
9. And after logging in on the app it just redirects me to the sign up page.
10. The submit button was not able to be selected, just cancel as if I hadn't done the captcha yet.
11. I put in my credentials and it just goes back to the log in screen instead of loading my account.