Published by Liberty Dental Plan Corporation

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Why should I report an Issue with LIBERTY Dental?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Liberty Dental Plan Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LIBERTY Dental

1. Use the advanced search criteria to filter the results to meet your needs. - Digital ID Card: Have your ID card handy right from your mobile device when you visit the dentist. - My Profile: Quick and easy access to all your info, including plan information, dependents, effective dates, and more. - Check Your Usage: See how you’re utilizing your dental plan and what types of treatments or limitations you have. - Contact Us: Send an inquiry to our Member Services team. - Security: The LIBERTY Dental app uses the latest security technology to protect your personal health information.

2. LIBERTY Dental Mobile offers a quick and easy way to access your member account information and puts our most popular online features at your fingertips. - Find a Dentist: Easily find a dentist by your current location or by entering your Zip Code.

3. You must register a new account to see the secured portion of the app and you will be automatically logged off after two minutes of inactivity.

4. LIBERTY Dental Plan was founded and is led by a dentist and administers full dental administrative services to over 4. 1 million members in public and commercial programs in 50 states including approximately 2. 8 million Medicaid members in Texas, California, Florida, Illinois, Nevada, New Jersey, and New York.

LIBERTY Dental Customer Insights

1. I don't have the desire or need to try and mess with it over and over again so I'm uninstalling.Most difficult time trying to reset a password and no "Contact Customer Service" option.I have tried to get a hold of my member services for ever I have tried to reset my app to make my life a little easier I have had major dental work needed for over a year or almost a year may I say and I need any oral surgeon extreme pain and Liberty gives me one oral surgeon that tells me 4 months is the quickest they can get me in that is absolutely ridiculous for an insurance policy especially when you have an emergency accidentI can't login to the desktop website, so I downloaded the app but everytime I try to login, the app crashes.

2. So how am I supposed to find a dentist? But I sure am billed every month.I called over 10 dentists and nobody takes my insurance but Liberty Dental app says they do.

3. Website same thing it can't even find my credentials and the "i am not a robot" part once you click on it, just spins and spins forever and then it says errorDoesn't let me log in on my computer.

4. Great.It takes me to the login page so i enter my info it loads for a while then takes me page to the login page.

5. I have not tried using the website and may not need it.This app is trash.

6. Will definitely stop using liberty since they can't even operate the most basic of online portals.So far, on my phone, this app is working well and easy to use.

7. The instructions for entering information (in the app) to register it, before gaining access, has to be properly entered or there will be issues with setup and logging in.

8. App is trash, it never lets me sign in, put all the credentials brings me back to sign in window again.

9. And after logging in on the app it just redirects me to the sign up page.

10. The submit button was not able to be selected, just cancel as if I hadn't done the captcha yet.

11. I put in my credentials and it just goes back to the log in screen instead of loading my account.

Steps to Troubleshoot & Fix LIBERTY Dental Issues

1. Fix LIBERTY Dental Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIBERTY Dental: Restarting the app will resolve most errors.
  2. Update the LIBERTY Dental App. Here is how:
    1. On Android goto PlayStore » Search for "LIBERTY Dental" » Open LIBERTY Dental » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIBERTY Dental » click "UPDATE".
  3. Clear LIBERTY Dental app cache: Clearing cached data will force your app to retrieve the latest data directly from LIBERTY Dental servers.
    1. On Android, goto Settings » Apps » Select "LIBERTY Dental" » click Storage » click "Clear Cache".
  4. Check LIBERTY Dental app permissions. If any of these permissions required to use your device's features are disenabled, LIBERTY Dental might not work.
  5. Uninstall and reinstall LIBERTY Dental. If nothing else has worked, completely uninstall LIBERTY Dental then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIBERTY Dental not working


2. Fix LIBERTY Dental Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIBERTY Dental be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIBERTY Dental not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIBERTY Dental may not be able to connect to the Internet when running in the background.

Reported Issues