Contact Pulm Ex Customer Service

Why chat with our AI Pulm Ex Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pulm Ex.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Controls behave as a scope would and without previous experience, will and should challenge you.Game looks good visually in other videos and ads, but when I play there are glitches where nothing shows properly and is stretched/invisible making it nearly impossible to properly navigate past the carina or bronchi.Wow. Just wow.

2. Thank you for giving us this game.Great concept and peformance, but controling the camera is almost impossible due to it not responding as it should in crisis situiations; moving left when i tell it to go right or peforming vertical movement rather then horizontal movementThank you Pulm Ex.

3. After years of abdominal discomfort I was able to perform my own endoscopy (scope not included.) Took me until level 12 to get up the confidence but I came through with minimal esophageal damage.The game is great but I tried my account on the game and I just typed random numbers for the password.

4. I suggest adding freestyle mode depicting normal airways with hide/unhide labelling to help user memorize which are the main bronchi, segments, branch, upper lower division etcI looked at a few reviews here that were critical of the Bronchoscope controls.

5. Really felt like actual scoping simulation! I would love to try it on something like Switch for extra motion control/haptic feedbackThis game is fantastic... BUT, the interface buttons cause the game to exit.

6. Incredibly realistic and educational! Not just some medically-themed game - as a Doctor, this series of apps (cardio/pulm/gastro/airways) is genuinely useful/educational/fun and surprisingly realistic.

7. To be honest i thought it was a game, The ads on YouTube made it look like a game, but now i realize this is a ridiculously Advanced simulator.

8. This is the best medical game I've played.

9. Have also a version of this game in neuro.

10. The scope was invented by a left handed physician, thus, controls on the left.

11. I'll recommend this game.

1. Fix Pulm Ex Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pulm Ex: Restarting the app will resolve most errors.
2. Update the Pulm Ex App. Here is how:
   1. On Android goto PlayStore » Search for "Pulm Ex" » Open Pulm Ex: Played by Pulmonologi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pulm Ex » click "UPDATE".
3. Clear Pulm Ex: Played by Pulmonologi app cache: Clearing cached data will force your app to retrieve the latest data directly from Pulm Ex servers.
   1. On Android, goto Settings » Apps » Select "Pulm Ex: Played by Pulmonologi" » click Storage » click "Clear Cache".
4. Check Pulm Ex app permissions. If any of these permissions required to use your device's features are disenabled, Pulm Ex might not work.
5. Uninstall and reinstall Pulm Ex. If nothing else has worked, completely uninstall Pulm Ex then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pulm Ex not working

2. Fix Pulm Ex Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pulm Ex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pulm Ex not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pulm Ex may not be able to connect to the Internet when running in the background.