Published by LemonDraft

contact Medicalog for Families Chat with our AI-based Medicalog Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Medicalog?



characters left:

Why chat with our AI Medicalog Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Medicalog.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Medicalog for Families image 1   contact Medicalog for Families image 2


What users are saying

1. The error has to do with keyboard and if you change it will allow you to enter new symptoms and treatments.I'm using Medicalog to keep track of my kids' conditions and Medications, especially when treating them at home and they are all sick.

2. I have to add the times of the medication given manually as a note.Perfect! Exactly what I wanted! Plain and simple keeping track of families meds and when last they where sick.

3. Love the electronic recording app! Thank you developers for this great app! I highly recommended!!Does not work! I upgraded to full version in order to get full benefit of the app.

4. So far I am loving it.Not Free!!! Exactly what I'm looking for, but it took me almost a week to add all my family of 5, just to find that in order to view what I wrote or add notes you have to buy the updated version.

5. Have to scroll through a huge list of obscure diseases just to get to something simple like fever.Very easy to insert illnesses and treatments.

6. It just didn't work for me.This app is exactly what I needed! I've been using a notebook to record all the symtoms, medication, doctor visit, etc.

7. I need to track my pain scale along with symptoms and I could not add a pain scale symptom.

8. • I'd love a search feature so I can tell the Dr when a particular event last happened.

9. If they are sick then second level would be something like "has a sore throat", or fever.

10. I don't want to look through a list of 50 illness to find fever.

11. Only in it for a few minutes until I found it is not possiblelove your app just one problem the treatment won't save, I write and it doesn't safe after I leave.

Steps to Troubleshoot & Fix Medicalog Issues

1. Fix Medicalog Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medicalog: Restarting the app will resolve most errors.
  2. Update the Medicalog App. Here is how:
    1. On Android goto PlayStore » Search for "Medicalog" » Open Medicalog for Families » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medicalog » click "UPDATE".
  3. Clear Medicalog for Families app cache: Clearing cached data will force your app to retrieve the latest data directly from Medicalog servers.
    1. On Android, goto Settings » Apps » Select "Medicalog for Families" » click Storage » click "Clear Cache".
  4. Check Medicalog app permissions. If any of these permissions required to use your device's features are disenabled, Medicalog might not work.
  5. Uninstall and reinstall Medicalog. If nothing else has worked, completely uninstall Medicalog then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medicalog not working


2. Fix Medicalog Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medicalog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medicalog not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medicalog may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!