Published by Legal Text Collector on Aug 2, 2024

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Why should I report an Issue with Legal Text Collector?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Legal Text Collector to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Legal Text Collector Customer Insights

1. With all the restrictions AT&T puts on accurately backing up text messages, this is a great tool (and the only one I could find) that saves ALL your messages (including "Advanced Messaging") and MMS photos into an easy-to-read pdf file that you can view and/or print.

2. Right now you can only sort by by date range and then have to sift through multiple separate threads from all the senders in that date range.This app is well-designed, and is very useful if you need to present text messages to a court or attorney.

3. I tried many different apps and programs to print my text messages for court, this is the only one that works! Others are very pricey and only work if you use the Google messages app.

4. This is a game changer for any custody, or court hearing, especially if the other party is willing to lie! Would be 5 stars if I didn't have to download ALL messages from the chosen period, not just what you need.This is about the best $2 I've spent on my phone.

5. Deserves 0!Legal Text Collector is the simplest, fastest, best Android app for saving text messages as PDF files.

6. THANK YOU!!Great App! Super easy to use and I'm technology challenged! Was able to download all the texts that I needed for court case.

7. When you print the documents, it lists the person and their phone number so there is no questioning who is speaking in the texts.Great functionality in the paid app version.

8. You can then share the texts to a shared drive such as GoogleDrive or OneDrive to view, print, and/or share from a computer.

9. Absolute perfection! Even Google doesn't have anything that compares to Legal Text Collector in their pre-installed Android apps.

10. Worth every cent.Not happy! App "collected" all my texts, then pops up a window telling you to pay for the share of your collection.

11. So, I pay for the share & the moment the transaction is completed, the app tells me there's too many texts! So I delete a TON of texts, 4 different times, and never could get it to "share" my collection.

Steps to Troubleshoot & Fix Legal Text Collector Issues

1. Fix Legal Text Collector Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Legal Text Collector: Restarting the app will resolve most errors.
  2. Update the Legal Text Collector App. Here is how:
    1. On Android goto PlayStore » Search for "Legal Text Collector" » Open Legal Text Collector » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Legal Text Collector » click "UPDATE".
  3. Clear Legal Text Collector app cache: Clearing cached data will force your app to retrieve the latest data directly from Legal Text Collector servers.
    1. On Android, goto Settings » Apps » Select "Legal Text Collector" » click Storage » click "Clear Cache".
  4. Check Legal Text Collector app permissions. If any of these permissions required to use your device's features are disenabled, Legal Text Collector might not work.
  5. Uninstall and reinstall Legal Text Collector. If nothing else has worked, completely uninstall Legal Text Collector then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Legal Text Collector not working


2. Fix Legal Text Collector Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Legal Text Collector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Legal Text Collector not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Legal Text Collector may not be able to connect to the Internet when running in the background.

Reported Issues