Published by Albertine Advantage

Report an issue with Chat Translator.
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Why should I report an Issue with Chat Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertine Advantage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chat Translator Customer Insights

1. I've checked with him & he said the Spanish was correct! Alternate use is learning a language you don't know.it's go for translation it helps me to have a better conversation with my best friend and it's very easy to us it gives me knowledge, and using a lot of translation am also getting to learn from it it makes me feel proud of myself because I can speak with my friends the language she can understand and I can understand her to it makes me and my friends connection easier and we both understand what we are talking about thank you for this app it is the best thing ever am getting used to all this apEnglish to Spanish translation is pretty good, but Spanish to English doesn't usually give the correct translation.

2. Unlike a lot of translators which only shows the current message.When translating from English to German, I can only hear the spoken words for English, but it does not support German.

3. Thank you for the app Apostle Olusesi Obateye March 9 2020Very useful! I have a nice Spanish neighbor who has just a little bit of English.

4. as in this app only the English text can be playedIt could be one of the best translator app but what I noticed after some weeks was that, it stopped responding (no voice translation).Fun to use.

5. The interface is really convenient.Very accurate translation....but we need to have the option to play the voice of the translated text .

6. The app refused to translate my message written in English about two days ago.

7. I liked the way the app kept chat history, until you cleared it, useful for seeing previous message flow.

8. Send translation by messenger or have you both install it for easy use.

9. Was very good until update to android 9.1 then just does not work.

10. Also, I couldn't find how you actually send a message.

11. Uninstalling .It's looks good, but I'm still navigating it.

Steps to Troubleshoot & Fix Chat Translator Issues

1. Fix Chat Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chat Translator: Restarting the app will resolve most errors.
  2. Update the Chat Translator App. Here is how:
    1. On Android goto PlayStore » Search for "Chat Translator" » Open Chat Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chat Translator » click "UPDATE".
  3. Clear Chat Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from Chat Translator servers.
    1. On Android, goto Settings » Apps » Select "Chat Translator" » click Storage » click "Clear Cache".
  4. Check Chat Translator app permissions. If any of these permissions required to use your device's features are disenabled, Chat Translator might not work.
  5. Uninstall and reinstall Chat Translator. If nothing else has worked, completely uninstall Chat Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chat Translator not working


2. Fix Chat Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chat Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chat Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chat Translator may not be able to connect to the Internet when running in the background.

Reported Issues