Published by Lazada Mobile on Nov 4, 2024

Report an issue with Lazada 11.11.
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Why should I report an Issue with Lazada 11.11?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lazada Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lazada 11.11 image 1 contact Lazada 11.11 image 2

About Lazada 11.11

1. Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more. ***Most Trusted Online Shopping Destination in Southeast Asia! 🏆2016-2017 Marketeer No.

2. LazMall – Lazada's flagship offering for branded products ensure genuine and authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you.

3. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU.

4. Get exclusive discounts up to 90% off on Lazada's best offerings such as LazBeauty and LazMall, extra discounts with LazCoins, and enjoy FREE shipping!

5. Download the Lazada App and start shopping for the best quality deals at amazing prices!

6. Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day.

7. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app!

8. Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games.

9. Start shopping now and save more with mega deals and offers!

10. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more.

11. Lazada's 11. 11 Sale will start at 8 PM on November 10.

Lazada 11.11 Customer Insights

1. And I get frustrated when I realize that the one I'm eyeing for is actually much more expensive than my initial expectation and budget just because of the price posted (which is always the cheapest from the selection).Meralco bill payment service has been unavailable for consecutive days, couldn't pay bills after wallet has been topped up.

2. Ex cooler image shown actual price is 120rm but showing a 38rm which is the cheapest and whole different looks of the cooler.

3. Half the time keep asking every vendor which is real.Misleading prices displaying the cheapest price for multiple product for sale.

4. Advocate for accurate description of products not scam, clickbait and dishonest advertising.All the cart items disappeared! My cart was full to max yesterday afternoon.

5. One way is if there are multiple items with different price range, do put it up front.

6. Then I realised in the evening that almost all the items except for less than 5, and unavailable items were still there! No way I deleted them accidentally since I had at least 2 dozen sellers and would have had to manually tick them.

7. And alot of the description doesnt match the images shown on search and it even doesnt matches the description images.

8. They ask "are you sure you want to leave the app?" YES now im back to the ad, i manage to skip it, but the ad is ALWAYS paired with a 10 second picture i must watch, AND THEN FAIL TO CLOSE IT AGAIN.This is indeed a great app, but, I hate one main thing in this app.

9. Is just bad when search image doesnt matches it price.

10. However, I still find it annoying that notifs are all over the place, and most of the items and videos on feeds showned are irrelevant to what the user is browsing.

11. Another way is to enaure front page item abd price match.

Steps to Troubleshoot & Fix Lazada 11.11 Issues

1. Fix Lazada 11.11 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lazada 11.11: Restarting the app will resolve most errors.
  2. Update the Lazada 11.11 App. Here is how:
    1. On Android goto PlayStore » Search for "Lazada 11.11" » Open Lazada 11.11 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lazada 11.11 » click "UPDATE".
  3. Clear Lazada 11.11 app cache: Clearing cached data will force your app to retrieve the latest data directly from Lazada 11.11 servers.
    1. On Android, goto Settings » Apps » Select "Lazada 11.11" » click Storage » click "Clear Cache".
  4. Check Lazada 11.11 app permissions. If any of these permissions required to use your device's features are disenabled, Lazada 11.11 might not work.
  5. Uninstall and reinstall Lazada 11.11. If nothing else has worked, completely uninstall Lazada 11.11 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lazada 11.11 not working


2. Fix Lazada 11.11 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lazada 11.11 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lazada 11.11 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lazada 11.11 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello kindly delete my account in Lazada because I'm not using it anymore. Thanks

    — by kmbrly_anne 2 years ago

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