Published by Laboratory Corporation of America Holdings/LabCorp on Nov 6, 2024

contact Labcorp | Patient Chat with our AI-based Labcorp | Patient Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Labcorp | Patient?



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Why chat with our AI Labcorp | Patient Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Labcorp | Patient.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Both are major drawbacks of using this app Any attempts to email the developer results in an automated email saying you're not authorized to email themI definitely enjoy having this option to check my lab results and see what has been done even Years ago it shows every dr you have visited and had something done you can see results as soon as hours later.

2. You can print the results I think its a great way to keep up with your labs and other procedures would recommend for anyone to use its easy and simple to get started and to view you have to navigate a little to understand it at first but then your good to go after thatI would like to say that this app works no problem, but as of late it is not working at all.

3. I get an email now, saying it's going delinquent, the app first doesn't show I have any open invoices to pay, then I search the invoice on my email, enter it with my zip code.

4. Everything looks fine until you need to sign in, then it just loops or tells you there is something wrong with your password when there isn't and the fingerprint doesn't really help matters either.

5. After logging in and choosing "schedule appointment" and then choosing the location, I keep getting repeated error messages as soon as I click on "yes" for the question if I will be fasting.

6. Worthless to me.Missing essential functions: App has a link for logging in with biometrics but it doesn't work.

7. Please fix or tell me how to get working.The apps login doesn't work.

8. It does not show my recent test results nor my current invoices.

9. I am uninstalling the app as soon as I finish this review.Ubable to schedule an appointment even though that shows as an option.

10. If you have a scheduled appointment you can check in using the app but walk-ins are required to check-in at the kiosk and can't check in via the app.

11. Complete garbage.... On the opening page ("Dashboard"), the app purports to show a list of the newest tests.

Steps to Troubleshoot & Fix Labcorp | Patient Issues

1. Fix Labcorp | Patient Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Labcorp | Patient: Restarting the app will resolve most errors.
  2. Update the Labcorp | Patient App. Here is how:
    1. On Android goto PlayStore » Search for "Labcorp | Patient" » Open Labcorp | Patient » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Labcorp | Patient » click "UPDATE".
  3. Clear Labcorp | Patient app cache: Clearing cached data will force your app to retrieve the latest data directly from Labcorp | Patient servers.
    1. On Android, goto Settings » Apps » Select "Labcorp | Patient" » click Storage » click "Clear Cache".
  4. Check Labcorp | Patient app permissions. If any of these permissions required to use your device's features are disenabled, Labcorp | Patient might not work.
  5. Uninstall and reinstall Labcorp | Patient. If nothing else has worked, completely uninstall Labcorp | Patient then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Labcorp | Patient not working


2. Fix Labcorp | Patient Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Labcorp | Patient be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Labcorp | Patient not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Labcorp | Patient may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Cheryl Herrman

Wrong information