Contact THV11 Weather Customer Service

Why should I report an Issue with THV11 Weather?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. KTHV is proud to announce a full featured weather app for Android.

1. I have complained but guess they dont care that I check my phone 100 times a day for weather....The app itself was good but the menu at the bottom was light gray text on a light blue backt.

2. Past year or so they changed something in the app and my notification light keeps blinking because of the weather banner in my notifications.

3. That is a little better.Quite often is slow to respond...on 04/11 night, map showed no precip in my area and it was pouring outside!!!! And there's almost always a lag between hourly and dayly...it's been my primary map but during the worst night in years, I wasn't sure I could trust it.I love this app.

4. But now everytime I turn around my light is blinking and it's the weather banner.

5. I love kthv! My long time favorite tv station... But the gray buttons on the blue background at the bottom are almost impossible to read.

6. Not happy.Works okay for a very basic weather app as long as you dont care about the follow me feature.

7. Very basic but kinda works decent.Can't see past weather anymore, only future.

8. If you delete the weather banner you delete the temperature.

9. I did notice the screen shots here are white text on a light blue background.

10. The last update now cuts off the warnings showing on the main screen (notifications screen) on phone.

11. Added 24 hour future cast but even when you hide it, next time you open it, you have to hide it again.

1. Fix THV11 Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart THV11 Weather: Restarting the app will resolve most errors.
2. Update the THV11 Weather App. Here is how:
   1. On Android goto PlayStore » Search for "THV11 Weather" » Open THV11 Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for THV11 Weather » click "UPDATE".
3. Clear THV11 Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from THV11 Weather servers.
   1. On Android, goto Settings » Apps » Select "THV11 Weather" » click Storage » click "Clear Cache".
4. Check THV11 Weather app permissions. If any of these permissions required to use your device's features are disenabled, THV11 Weather might not work.
5. Uninstall and reinstall THV11 Weather. If nothing else has worked, completely uninstall THV11 Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing THV11 Weather not working

2. Fix THV11 Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make THV11 Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to THV11 Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, THV11 Weather may not be able to connect to the Internet when running in the background.