Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Y박스 - 데이터 혜택, 쇼핑, 음악이 한곳에?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of KT Corporation to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Y박스 Customer Insights
1. I am not able to install ybox in pre paid phone.
2. When I try installation from playstore it said "something went wrong" and installation stops.
3. One prepaid and another post paid.
4. I have two KT numbers.
Steps to Troubleshoot & Fix Y박스 Issues
1. Fix Y박스 Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Y박스: Restarting the app will resolve most errors.
Update the Y박스 App. Here is how:
On Android goto PlayStore » Search for "Y박스" » Open Y박스 - 데이터 혜택, 쇼핑, 음악이 한곳에 » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Y박스 » click "UPDATE".
Clear Y박스 - 데이터 혜택, 쇼핑, 음악이 한곳에 app cache: Clearing cached data will force your app to retrieve the latest data directly from Y박스 servers.
On Android, goto Settings » Apps » Select "Y박스 - 데이터 혜택, 쇼핑, 음악이 한곳에" » click Storage » click "Clear Cache".
Check Y박스 app permissions. If any of these permissions required to use your device's features are disenabled, Y박스 might not work.
Uninstall and reinstall Y박스. If nothing else has worked, completely uninstall Y박스 then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Y박스 not working
2. Fix Y박스 Server issues & Internet Connection
Check network connection: An unstable Internet will make Y박스 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Y박스 not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Y박스 may not be able to connect to the Internet when running in the background.