Contact KT 기가지니 Customer Service

Why should I report an Issue with KT 기가지니?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KT Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. or please reply if a option to change language on device giga genie 2.Excellent voice recognition and very rapud response that I have experienced.

2. Much better than SK Nugu, Google Alexia and other minions.I'm use this app recently such a useful but no englishNo English = Useless appKevin's기가지니 쓰는데 이제 폰에서 지니뮤직 노래 검색이 되니 좋네요.

3. 구웃아니 노래검색기능 만들어라 진짜 바보들인가 어떻게 음성으로만 검색하냐;; 에휴왜 저장이 안되고 로그아웃 되는건지기가지니 등록을 위해 인스톨해야하는데 인스톨이 계속 실패 합니다.

4. becuse giga genie is added only japanese language .

5. please add language english in future,its helpful for customers using outside of the japan .

6. Iam using giga genie 2 for last 6 months .

7. 안드로이드 P에서 KT앱들이 모두 같은 증상을 보입니다.

8. i dont know the japnese language as well .

9. but still i cant use all the feautures of the device .

10. still iam a unsatisfied customer of it .

1. Fix KT 기가지니 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KT 기가지니: Restarting the app will resolve most errors.
2. Update the KT 기가지니 App. Here is how:
   1. On Android goto PlayStore » Search for "KT 기가지니" » Open KT 기가지니 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KT 기가지니 » click "UPDATE".
3. Clear KT 기가지니 app cache: Clearing cached data will force your app to retrieve the latest data directly from KT 기가지니 servers.
   1. On Android, goto Settings » Apps » Select "KT 기가지니" » click Storage » click "Clear Cache".
4. Check KT 기가지니 app permissions. If any of these permissions required to use your device's features are disenabled, KT 기가지니 might not work.
5. Uninstall and reinstall KT 기가지니. If nothing else has worked, completely uninstall KT 기가지니 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KT 기가지니 not working

2. Fix KT 기가지니 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KT 기가지니 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KT 기가지니 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KT 기가지니 may not be able to connect to the Internet when running in the background.