Published by Kappsmart

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Why should I report an Issue with Real Video Call Santa?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kappsmart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Real Video Call Santa Customer Insights

1. I would not get this app or waste money on it.It is awesome for my little kid to like talk and communicate with Santa Claus I think that's something special to them and what they like to do so thank you is a five-star readingThis app actually works I can really talk to Santa on here and he said that he'd get me anything I want for Christmas on this app I literally love this app so much that I could scream cuz this is so good and it doesn't have any ads how cool is thatI love this app a lot of a lot lot lot of it I was chating with santa and he replied my questions And always I was in good kids list but I liked tihs app sooooooooooo much but I can't video call and normal call but I like this app a lot thank u for making this application who made it I like it a lot don't mind for calls but this one is cool it has to be 1st application it's fun This contains 5 stars ⭐⭐⭐⭐⭐Worst app.

2. I look for the call button and it is not on there Santa said yes I'm real and I did not ask that it is not a video call app it's just chat like messaging and sending videos it's really boring and I don't think Santa is the real one talking I think it's like somebody else and they don't even see the messages and they only send when they say they send so I'm going to delete this app but I'm going to redownload it when the problem is fixed.This game is stupid because you can't even talk to Santa in it and when you text him and then you get out of the texting and when you get back in the next time all your texting will be gone that's stupid like these kind of games if there's only three things to do.

3. And like this is just crazy because you know the thing that's like envelope like a file and envelopes yeah that thing well I press it and it says your input there is zero input? Like what understand what kind stupid game this is.I tried to send like one of the videos things I saw that it said like, sorry, your purchase was not like complete, but it never said it had to get paid with money.I paid 2.99 for a video reply that was not even personalized by "santa"! I could have faked a reply better than that! Very disappointing that it wasnt more personal.

4. You can't even video call Santa.

5. You only send a video to him, and he texts you the same thing every sent video.

6. Charged for 2 videos and then get 1 low very low quality video which nothing can be done with.

7. I'm not able to make video callThis is the WORST APP.

8. I honestly want a refund!Very nice app but I am not able to : 1.

9. Make videos 2.

10. My inbox and outbox is always empty 3.

11. This app should not even get a star.

Steps to Troubleshoot & Fix Real Video Call Santa Issues

1. Fix Real Video Call Santa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Real Video Call Santa: Restarting the app will resolve most errors.
  2. Update the Real Video Call Santa App. Here is how:
    1. On Android goto PlayStore » Search for "Real Video Call Santa" » Open Real Video Call Santa » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Real Video Call Santa » click "UPDATE".
  3. Clear Real Video Call Santa app cache: Clearing cached data will force your app to retrieve the latest data directly from Real Video Call Santa servers.
    1. On Android, goto Settings » Apps » Select "Real Video Call Santa" » click Storage » click "Clear Cache".
  4. Check Real Video Call Santa app permissions. If any of these permissions required to use your device's features are disenabled, Real Video Call Santa might not work.
  5. Uninstall and reinstall Real Video Call Santa. If nothing else has worked, completely uninstall Real Video Call Santa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Real Video Call Santa not working


2. Fix Real Video Call Santa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Real Video Call Santa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Real Video Call Santa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Real Video Call Santa may not be able to connect to the Internet when running in the background.

Reported Issues