Contact HD Video Converter Customer Service

Why should I report an Issue with HD Video Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KM Studio Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I thought that it would convert my 'sd' video to 'hd' but nothing happened.Actually many people dont know actual use of this app some led tvs dont support every video format so we can convert video format by this app very useful app for meWhen I tired to convert a video, but it did not give me a selection of video quality rates for my videoThat was so bullcrap.

2. I wanted to convert a video into HD which the Pic shows it can perform the conversion... but on the app it doesn't have the option!!This App does not convert your videos as advertised.

3. And the many ads are just a way for them to grab a buck while playing this twisted game.this is not at all like what it shows in the pictures, only gives me errors when i convert and try to play my video.

4. Tbh you should stop searching all together apps can not be programmed to re-oder pixels of an Unkown video to make it look HD.

5. Why can't you just duplicate a video format to another video format but the same.

6. Only the original video it's self can be turned HD through the first process it goes through.

7. Meaning you can not get a crappy video and turn it into HD.it's not the same app as shown in the Pic above.

8. Was a user since it was All Video Converter, still the best app in store.

9. Kudos to devsIt does not convert videos in any form.

10. ONLY creates a duplicate of the file .Full Wastage of storage and time.Insanely fast convertor .

11. It will simply have you rename file and creates a duplicate.

1. Fix HD Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HD Video Converter: Restarting the app will resolve most errors.
2. Update the HD Video Converter App. Here is how:
   1. On Android goto PlayStore » Search for "HD Video Converter" » Open HD Video Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Video Converter » click "UPDATE".
3. Clear HD Video Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Video Converter servers.
   1. On Android, goto Settings » Apps » Select "HD Video Converter" » click Storage » click "Clear Cache".
4. Check HD Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, HD Video Converter might not work.
5. Uninstall and reinstall HD Video Converter. If nothing else has worked, completely uninstall HD Video Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HD Video Converter not working

2. Fix HD Video Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HD Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HD Video Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HD Video Converter may not be able to connect to the Internet when running in the background.