Published by Klova Studios

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What users are saying

1. Don't buy 👎This app is not optimised at all...trash app...even I am on my local 100mbps wifi it takes like forever to load..also when I purchased mocha stickers they took my money but I did not get the stickers..I tried the purchase one more time only to get disappointed.

2. If I want the stickers in my new phone, I have to purchase them again! I thought the purchases would be linked to my Google Account but they aren't!I love your stickers, but sadly I can't get them because the application gets stuck on the starting screen and never proceeds.

3. So it was odd reading all the critical comments asking for everything to be free.I really love the Milk and Mocha Stickers! I was sad when I went to use them and one of the sticker packs was removed.

4. I created an account to log in and just when I did the stickers page loaded!!! But it tells me there's a problem and the sticker cannot be added to WhatsApp even the purchased ones.

5. Good jobI recently changed my phone and I have purchased a series of stickers in my previous one.

6. Disappointed to see that many users have given their feedback, yet there's no improvement from the team.I paid for the stickers and they are really cute.

7. But overall I still love these and always get so happy using them 💚 thanks for your creativity!Just found that the purchases I did are not synced anywhere and I will loss all the sticker that I've purchased.

8. The app was perfect before the update, the stickers took forever to load! And eventually I had to force close the app so I can click anything.

9. I thought getting the paid stickers was a little way of showing appreciation.

10. I don't like this and you should fix it or return the old version of the app where it worked.I used to enjoy using the stickers.

11. Since the latest update, I have to keep redownloading my stickers.

Steps to Troubleshoot & Fix Klova Studios Issues

1. Fix Klova Studios Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Klova Studios: Restarting the app will resolve most errors.
  2. Update the Klova Studios App. Here is how:
    1. On Android goto PlayStore » Search for "Klova Studios" » Open Klova Studios » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Klova Studios » click "UPDATE".
  3. Clear Klova Studios app cache: Clearing cached data will force your app to retrieve the latest data directly from Klova Studios servers.
    1. On Android, goto Settings » Apps » Select "Klova Studios" » click Storage » click "Clear Cache".
  4. Check Klova Studios app permissions. If any of these permissions required to use your device's features are disenabled, Klova Studios might not work.
  5. Uninstall and reinstall Klova Studios. If nothing else has worked, completely uninstall Klova Studios then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Klova Studios not working


2. Fix Klova Studios Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Klova Studios be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Klova Studios not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Klova Studios may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!