Contact LinkTo Health Customer Service

Why should I report an Issue with LinkTo Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simon Zheng to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1: Record the steps, heart rate, sleep and other data collected by the smart watch, and display it in the form of charts based on the data. 2: You can set alarm clock and other reminder functions. 3: The APP can push the incoming calls and text messages received by the mobile phone to the associated smart watch, so that you can check the text messages and call status on the watch; when the app uses this function, it needs to request "permissions related to calls and text messages".

2. After the user agrees, the smart watch will receive notifications of text messages and incoming calls in real time, bringing a convenient experience to the user; the user can also choose to refuse the permission without affecting the normal use of the app.

1. Love the watch, hate the app which is a shame because it does have a nice interface and would be easy to use if the features it offers actually worked.This app pretty much fulfills its basic function; tracks steps, reminds me to drink water, connects to my watch... generally.

2. I wish it would connect to my other apps like Google Fit but I know that's more programming and this is clearly a basic function app/watch.The only good things I can say about this watch is that it keeps good time and is pretty.

3. I have to go into the app to reconnect the watch several times a day, the heart rate measurements are WAY off (the treadmill will measure my BPM at 140 while the watch says 90), I actually forgot there was a sedentary reminder until it dinged me for the first time since I first got it (3 months ago).

4. Half of the time it doesn't register the reading from the watch.

5. Before the update I didn't have any problems.I have a KW10 watch.

6. The watch is pretty cool, but it doesn't always record my sleep.

7. I'd ditch the app but don't know if another that works with this watch.From today the 27th March 2023 this app won't open on my Samsung A41.

8. The link between the watch and phone isn't compatible you have to re connect it more then you should.

9. Doesn't track anything but steps, BPM, sleep and blood pressure and those hardly update since the last app update.

10. Though it does not stay linked to the watch well.

11. I like the watch some times it works great and others it don't.

1. Fix LinkTo Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LinkTo Health: Restarting the app will resolve most errors.
2. Update the LinkTo Health App. Here is how:
   1. On Android goto PlayStore » Search for "LinkTo Health" » Open LinkTo Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LinkTo Health » click "UPDATE".
3. Clear LinkTo Health app cache: Clearing cached data will force your app to retrieve the latest data directly from LinkTo Health servers.
   1. On Android, goto Settings » Apps » Select "LinkTo Health" » click Storage » click "Clear Cache".
4. Check LinkTo Health app permissions. If any of these permissions required to use your device's features are disenabled, LinkTo Health might not work.
5. Uninstall and reinstall LinkTo Health. If nothing else has worked, completely uninstall LinkTo Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LinkTo Health not working

2. Fix LinkTo Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LinkTo Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LinkTo Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LinkTo Health may not be able to connect to the Internet when running in the background.