Contact Connect Customer Service

Why should I report an Issue with Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stillwater Designs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No need to download different apps for different speakers. - Double-Kick: Connect a second Kicker Bullfrog to take your party up a notch. - Your speaker, your sound.

2. The Kicker Connect app has what you need to get the most from your Kicker Bullfrog.

3. Then, use the app or the Kicker Bullfrog to change the station to match the occasion.

4. With the controls in your hand, you have the power to choose. - Tune in: A digital FM tuner in the app lets you select your favorite radio station.

5. One app works with all the Kicker Bullfrog speakers.

6. Grab your friends, connect your bullfrogs together using Double-Kick and share your great sound with everyone.

7. Your favorite talk show, song and sporting event at the swipe of your finger. - Remember that station: Set your favorite FM stations with the app.

8. Every feature is at your fingertips, making your Bullfrog even easier to use.

9. Top off your sound with extra bass or choose one of the preset EQs.

10. Tailgate, backyard BBQ, pool party, lake or campsite.

11. Whatever, whenever, wherever, Kicker Bullfrog goes where you go.

1. Pair the speaker like how you would normally (power on, press mode button for 2 seconds til blue light blinks, locate speaker in list-for me it is BF400 KICKER, select it and finish by agreeing to pair.

2. Wait a few seconds for "BF200 KICKER" to appear, select this and you will connect like you would any other "normal" bluetooth device.

3. even if I need to want to listen to local radio, you still have no need to have access to my location data.App keeps disconnecting every time I toggle between it and whatever music app I'm using and won't reconnect without restarting the app.

4. there's nothing in connecting my phone with Bluetooth to my speaker to play audio the requires that you know where I am.

5. It USED to connect just fine, but now my phone says I need to app if I try to connect through Bluetooth.

6. But the app doesn't play music, so I can connect, change all the settings, yes, but not use the speaker to play anything.

7. Got my tablet to hook up with Bluetooth, no app!S22 app crashes consistently within a few seconds of opening, this also happened on s20 as well It seems to have had this problem for a couple years with no help from the manufacturer.

8. Was going to buy a second Bf400 and link them but not now...pity because it really does sound pretty good when it works right.The app turned my speaker into a brick.

9. On your phone, in the bluetooth section, DO NOT select "LE_BF200 KICKER", this gives you a message to use an app.

10. Time to time I would lose connection and would need to re-pair the Bluetooth.

11. I'm truly disappointed how they screwed up a good thing.User unfriendly! Trying to connect my phone.

1. Fix Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Connect: Restarting the app will resolve most errors.
2. Update the Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Connect" » Open Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connect » click "UPDATE".
3. Clear Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Connect servers.
   1. On Android, goto Settings » Apps » Select "Connect" » click Storage » click "Clear Cache".
4. Check Connect app permissions. If any of these permissions required to use your device's features are disenabled, Connect might not work.
5. Uninstall and reinstall Connect. If nothing else has worked, completely uninstall Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Connect not working

2. Fix Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Connect may not be able to connect to the Internet when running in the background.